"I contacted Softwarekeep.ca about a problem activating my software and they called quickly and solved the issues no problem. It didn't matter that I had left the issue unresolved for some time, they could still see it was a legitimate problem. Thank you so much Daniel, you are very good at your job!"
"I missed a couple of things installing and got on to the chat and was helped immediately with remote support from Jesus"
"I didn't realize I had to uninstall the old expired subscription from the college I retired from. Jesus helped me figure out the uninstall and the reinstall procedures. He showed great patience with me, even when I messed up the step sequence and kept at it until I had my apps working properly. I'm in a bit of a panic mode because I have an important project I'm working on with a tight deadline, which didn't help my listening skills. I really appreciate Jesus's help. He got me back on track. Thank you!"
"Fast And Accurate service"
"Exactly as described. Initially, could not activate the software (MS Office 2021 for Mac). Phone support is available 24/7 so I called around 11:00 p.m. not expecting much help. The agent was very professional and guided me step by step to get my software installed, registered and activated in under 10-15 minutes. Price was cheaper than any other online source for a genuine Microsoft product with a one time buy without a subscription (did a lot of looking around)."
"Could have faster authorization for downloading purchased items but in the end everything is downloaded and installed. Satisfied customer. Will use again "
"I was struggling installing Office 2019 pack on my Mac with some activation issue. I used the help support link from the mail I received when downloading the software. I had a quick answer by Daniel who patiently helped me solving the problem. It took about 2 hrs to get it work again. I gave Daniel access to my computer and he was able to fix the problem, install the software again with the correct license. He took the time to double check everything to make sure I was all set before ending the conversation with me. I was pretty stressed at first when I faced the problem, Buying stuff online can be a gamble sometime as help links and customer support are often time useless. Thanks god it wasn't the case. "
"No problems, great value and support"
"I ordered MS Word for my wife's birthday using my computer to hide the gift until her birthday. But it did not work on her laptop. I guess I should have ordered it on her laptop to make it work. I requested a refund and received a prompt reply and within 24 hours I had my money back. I am impressed!!!"
"Software supplied as described. Installation instructions were correct.
Live chat was of medium value.
Subsequent attention from Product Support was excellent.
"
"easily downloaded,great price. genuine working download."
"john was very good answering our questions before we purchased."
"There was no doubt that SoftwareKeep - CA did their part. However, the software that was preloaded on my new computer did all that it could to discourage the download. I kept getting error messages regarding the download, including one that said the download was 32bit and I needed 64 bit. It took me a while to learn that the only thing that I knew to do was to get rid of the expensive like-kind software and restart Windows 10. I did, and it WORKED. My computer will not recognize my download as part of it, to date. Still, my software download is in the "recently added" list and it does work. Crazy, right? Thank you, SoftwareKeep. You downloaded the software that I purchased from you, and therefore, did your part.
Jan"
"Very professional and the help was great and quick"
"The Microsoft product purchased was promised within 30 minutes by email and I received it in 20 minutes. I also needed support to register the product since there was an issue with my MS account. I was able to get it resolved through the chat feature quickly. Thank you for helping our small business! - Vicky W. - Batteries St-Eustache - Quebec - Canada"