"Great experience, delivered in record time. Highly recommanded!"
"Product key and download link was delivered way ahead of their said time, I had an issue installing on to my MacBook Their tech support rep has resolved the issues to our satisfaction in a timely manner. Excellent sales and service"
"I purchased the Office Home and Student 2019 from SoftwareKeep and installed it on my new Dell laptop but there were problems. I asked for help and Daniel instructed me to uninstall the free 30 day version of Office that came with the laptop. He stayed with me while I uninstalled the en, es and fr versions. The Home and Student 2019 Office appears to be working well now. "
"Had some difficulties to install and activate the software (bot according to the provided instructions) but it looks like I succeed (working so far).
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"I took a chance on purchasing Microsoft Office for a Mac through this company based in Vancouver, British Columbia, Canada as I'm also in the same province and the price was better than if purchasing directly through Microsoft. My computer had gone in for repairs and upgrades but unfortunately the old Office had to be uninstalled. The link went to Microsoft for the download after I purchased the product. For whatever reason, the Microsoft download itself was faulty. It said my OS had to be at least a 13.6 or higher, which mine was. I went to install it but the install stopped, saying my OS had to be 14 or above! I tried several times to no avail. I sent emails to the company and left a message on Chat all very late at night. Someone did try to contact me through Chat but it was past midnight. I missed that message but later that morning I tried phoning the number given on my receipt. I was feeling a bit desperate thinking I'd been "had" although the company looked pretty legitimate and the reviews seemed genuine. To my complete surprise I did get someone on the other end of the phone who did understand my plight right away. Daniel was terrific! He joined me on the screen to install the correct version. He noticed the download was taking far longer than usual so he recommended I let it continue, then try to install it once it was downloaded but he would call me back at an assigned time the next day when I'd be in, and he'd be available, to make sure it worked ok. A few hours later I noticed a missed call on my phone from the phone number Daniel had given me. I called back within a half hour and to my surprise it was Daniel checking up hoping to catch me although it was well past his shift time. I told him the download had stopped because it was taking too long - over 2 hours - when normally it should have only been a few minutes. He explained that the problem wasn't at my end but at Microsoft's as it was peak time. So together we went through everything again, downloaded the product and installed it successfully. I was SO grateful for his initiative! He suspected the download might not have worked so he called hoping we could try again in a few hours when we'd avoid the Microsoft traffic, instead of my having to wait for the next day at the arranged time when I would be home. Thank you Daniel and thank you softwarekeep-ca! You did deliver in these Covid-19 times. "
"I used the chat feature prior to ordering to confirm this was what I needed. Very helpful. Download came quickly. After installing, I had trouble activating but a quick call to their toll free number and a friendly and patient person on the other end, had me up and running quickly."
"This was the absolute best price I found on the Microsoft office software I needed. I was almost hesitant to buy thinking it was too good to be true, but it’s definitely what I was looking for! So glad I found this site!"
"Joe was able to relieve my frustration with an install for 2010 Office programs.
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"Quick response. Very helpful tech support
Will do business with them again "
"I have not yet needed to use the tech support because everything I need was sent immediately and was VERY clearly explained. Thanks! The installation went smoothly for this beginner!! Nice to support a Canadian company!"
"Le site et l’expérience mérite 5 étoiles. J’ai enlevé une étoile parce que le site n’a pas de version en français. Le logiciel acheté MS Office 2019 est multilingue, donc pas de problème. Le téléchargement et l’installation ont été très facile. "
"Extremely easy purchase. Great"
"I was unable to download and install the product, I've asked for a refund multiple times and spent hours just trying to get refunded and have been sent on a run around of no resolve. The product did not instal, i was unable to use it and i want to be refunded. Full stop. "
"Jesus, your representative was excellent! he helped with a seamless installation. Thank you!
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"Perfect fit for my software needs and reasonable price."