"Package purchased,,nothing received"

"Ray of Software Keep provided excellent information and support, which enabled me to choose the best product for my situation. He was very skilled in explaining details, and all the ramifications, so that I felt confident making my purchase."

"very fast and got great help with the download process "

"I did quite a bit of checking online before I was comfortable making a purchase from Softwarekeep, but many of the reviews I read explained that when they received the wrong product key, or a product key that didn't work, this distributor was prompt and effective in addressing the problem.

I purchased the Microsoft Home & Student edition, but when I used the product key that I was sent I actually got the Microsoft Home & Business edition. It was a mistake, but the only consequence for me was that I received extra software that I don't really need and won't use; specifically Microsoft Outlook. Not a problem because I got all the software I wanted, namely Word, Excel & PowerPoint."

"I bought Win 10 Pro to replace a copy where I couldn't find my licence key from eleven years ago (don't ask, big oops) and really didn't want to pay market rates. It was to install in Parallels on my Mac and I hardly use Windows."

"Excellent session with Paul. Install issues were resolved and I am very impressed with the excellent customer service I received."

"The process to make payment, with the request for a copy of a credit card statement, is not good. It made an online purchase horrible. Easier to go to the box store."

"Jesus was very helpful and make it very easy to fix my problem remotely."

"Friendly telephone help to navigate the web resolved the problems to complete the purchase."

"Joe was awesome. He responded quickly and got the job done in minutes. Made my work easier. Keep up the good work Joe."

"I was so frustrated having to talk to someone not in person or on the phone; however, I was put at ease with Jesus the support worker that helped me. He took over and resolved the issues I had with downloading Microsoft office student. Thank you Jesus for being supportive and helping me forget about my frustration and make my purchase online a positive experience, "

"Jesus in customer service was knowledgeable and fast! Solved my problem quickly. Thank you."

"I was worried about receiving the MS office suite I purchased. It didn’t arrive right away as advertised - and when I reached out on their live chat I got disconnected right when I was 1st in queue 3 times - BUT! The software arrived a couple of hours later, someone from customer service emailed to apologize and upgraded my software for the inconvenience and stumble on their end. Very impressed with SoftwareKeep customer service !!! and the software was legit - connected to my existing MS account making everything super smooth. Would recommend, and it was the best price I could find. "

"I accidentally ordered the wrong software. I realized my mistake and they easily refunded the purchase I made in error (I DID NOT use the registration key of wrong product) and was able to purchase correct product and it works exactly like it's supposed to :) "

"I was having great trouble installing office 2019 but carl remotely installed it for me"