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Verified
5/5

2019-05-30

Patrick's Technical Help

"Difficult problem resolved quickly. "

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Verified
5/5

2019-05-30

SHENG GAO

"NOTHING TO SAY, PRETTY GOOD"

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Verified
5/5

2019-05-29

WooHoo

" Great website easy to use"

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Verified
5/5

2019-05-29

"very professional. thank you."

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Verified
5/5

2019-05-28

Terence

"Professional, Kind , Experienced "


Verified
5/5

2019-05-27

Patrick's Technical Support

"Patrick was a great help in my installation."

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Verified
5/5

2019-05-26

Fast ans Simple

"Fast Simple and they have a PayPal payment "

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Verified
4/5

2019-05-26

"Good experience! Recommended "

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Verified
5/5

2019-05-26

Great

"Quick and Easy, exactly what I was looking for."

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Verified
5/5

2019-05-24

Riza is the BEST!

"I believe she is the most patient person in the world! It took hours to get through the hiccups on my computer.

If anyone thinks twice about paying the $25 for an online technician - DON'T! These technicians are worth EVERY penny!

Thanks Riza - you are amazing! :)
"

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Verified
5/5

2019-05-23

Leo Banez was very helpful and patience with me. After I purchased Office 2010, he was be able to installed it in my computer.

"I was very please with the service. Yesterday, I purchased Windows 8.1 Pro. and you guys replied to me wright away. Then, today, I purchased Microsoft Office and Leo managed to install it right away.

Leo is very profesional and very kind to assist me with this issue. I was very concerned about it. He solve my problem. Ones again thank you Leo for your hard work.

Kind regards, to softwareKeep staff from the bottom of my heart.

Maria de Lourdes Cann :)
"

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Verified
5/5

2019-05-21

.

"Very good services, the customer service agent I spoke to was able to answer all my questions efficiently."

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Verified
5/5

2019-05-21

Win7 Pro

"Great response for customer service"

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Verified
5/5

2019-05-21

Patrick Helped me!

"Patrick successfully installed my MS Office without a hitch. Thank you Patrick!"

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Verified
1/5

2019-05-13

Pirated software!!!

"Bought a downloadable copy of Office 2016 because it wasn't available anywhere else. The key code they emailed me wouldn't activate. After over an hour with their tech support, they gave me another key code and fresh installation download. It wouldn't activate either, even after another hour with their tech support. They then simply agreed to give me a refund.
During one of the calls, I asked the tech to be honest and tell me if this was legit software. He assured me it was. Later though I called Microsoft, gave them the two key codes and asked them. They said both key codes had been activated about 25 times each and had been blocked. They also said that Office 2016 was simply not available in the distribution chain any more. They also claimed that softwarekeep.ca was *not* an authorized reseller, nor were they a Microsoft Partner, nor a Microsoft Partner Solution Provider and SoftwareKeep's website claims. AVOID THIS COMPANY! THE SOFTWARE THEY SELL IS NOT LEGIT!
"

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Rep reply posted 2019-05-21
A rep from SoftwareKeep - CA, Softwarekeep, has responded:

“Hello! We appreciate your feedback. We are an authorized seller of Microsoft. Please click on the link from Microsoft as a proof:
https://www.microsoft.com/en-us/solution-providers/partnerdetails/softwarekeep_eedbce9f-0eef-4162-97a2-66162c22acb1/6cce2290-4686-49ce-9951-593001fc9fb4

We get Keys directly from them. The agent that you spoke with might have not checked their list. We apologize if this happened to you. Please let us know how we can make your experience better. Thank you and Have a great day! ”