"This will be a Xmas gift card for sister. She likes the pj's from there"

"I need to return the bra, because it has way too much padding. I correctly completed the return form that was in the packaging, properly labeled the package using the label provided. Took it to two different post office is, we’re both said the label does not function for USPS. I am unable to find a way to print a return form, so I can get it out before the deadline. Please help me"

"I enjoy shopping at the store in Frederick, MD!!"

"They ignore emails and don’t get back to you. And I never even got my order, which they charged me for. "

"I adore Soma’s **** and bras. The no-show **** stay put and the fabric is so luxe. When in doubt, purchase! You won’t regret it."

"Never received the items!!!!!"

"I have ordered from Soma for years and the products continue to be great quality and fabrics. They communicate regularly regarding your order and ship in a reasonable time frame."

"I’ve bought Soma **** for my two daughters and myself for Christmas...had a nice sale going. I think my order had 20 pair!
Love them. They last a long time, well made and comfortable. (I don’t put them in the dryer). They don’t ride up, unless you want them to. "

"Always a great experience in the store or online"

"Product is great. Shipping and return experience is TERRIBLE. I understand we are in a pandemic but shipping times are running 2-3 times longer than any other online shopping I do, and I do a lot. Additionally annoying you must pay to ship back to return. When I have wasted money to ship back, return processing takes 3-5 times as long as any other retailer I’ve ever used. Also had issues receiving return. It requires I call in for several days to finally resolve. Frustrating."

"Due to covid I ordered online. Waiting for refund takes way too long. It’s been almost 2 weeks now & still waiting."

"Only underwear I order. I have also ordered their sleepwear in the past. I love it "

"The cool nights pjs are the best. The fabric is so soft."

"The customer service at our local Soma is above and beyond what you find in most stores. They are happy to help with purchases - even if you are not sure what you are looking for and just as pleasant if something needs to be returned. "

" I have worn Soma **** for over 10 years. I began with the vanishing leg style and recently switched to vanishing tummy Modern Brief. They are perfect for me. I am 64 years old and wear an XL. I will never wear another brand as SOMA is just perfect for me. "