"Everything so far is to my satisfaction except cannot get any info as to how to get map updates for the gps , Nothing in the manual or on PYLEs website Quite frustrating"
"The sales person I spoke with was very good at helping me finalize my selection of a head unit by working through what features were most important to me. I also appreciate that they make it a one step complete process with all of the pieces you need for the install and the package arrived within a couple days of the order."
"Sure I could save a couple bucks by taking my chances with another vendor but I'd rather not. I see great value in Sonic's fast free shipping, immediate tracking info, impeccable packaging & easy returns. Whenever I'm in need of car audio, I always go to Sonic first."
"I have received my order and it was exactly what I ordered. Once again I ordered without listing my vehicle so I did not get the free install kit and wiring. My fault. I recommend when ordering to list your vehicle it really speeds up the install. Very happy with sonicelectonix and will order from them again."
"Price selection a d brands are great. Love the coupons love the packages. Great site"
"Their prices are pretty much unbeatable, but their return and customer service policies need some help. After I had placed a sizeable order, on a Saturday, I realized, on Sunday night, that I had ordered one item I did not want. As their customer service line was currently closed, I waited until it opened at 10AM the next day. I called to cancel the order, but was informed that it had already been packed. I told the operator that I had not had a chance to call yet, and I asked her why they could not just unpack it. She reassured me that I could just send it back for a full refund, problem solved! Well after receiving my package, I went to return it only to discover that they wanted me to pay for the shipping which was almost $50! I got the refund after about five days. I have not attempted to get in contact with them again, as the whole situation was frustrating. I guess that it what you get with such low prices. . . "
"Great price, fast shipping. Thumbs up!"
"I hooked up the speakers by there book. They started smoking and quite. They said the warranty deportment would half to look at them to see if it was miss use. No warranty do not buy from them. I want buy from them ever again."
"I ordered several items to wire a very large stereo system. Products came very quickly and were exactly as described on their web sight !"
"I did recieve my order on the projected date. I am not pleased though with the price of the equiptment. I was told that if I were to call over the phone someone would be able to hook me up with deals and bundles, because you guys are so knowlegable in what you do, but I recieved no such thing. Sure, they were helpful and sorta knew what they were talking about. Especially with all the black friday deals and just normal deals going on, how I recieved nothing of the such. I guess I will just bite the bullet this time, and probably not order through you guys again. "
"It took Sonic Electronic almost a week to send out my Jensen VX7020. It arrived in good condition but they sent me the wrong adapter for the car I have. I emailed customer service but they completely ignored me. I finally bought the correct adapter from another store. They seem to be OK at getting the orders out and their prices are good but if you ever need customer service they will not help.
Addendum (11/29): It would have been nice to know that there was a special order in play. I'm not a mind reader so I depend on you to communicate. I'm not really making a big deal about having to wait. It was not unreasonable. I'm use to having things shipped within a day or two so I mentioned it. It seems odd that I never received your emails. I looked through each email account and in the spam folders and there was absolutely no indication that an email had been sent. I will assume you sent it but technology got in the way. I've adjusted my ratings accordingly. "
"I found most of the components for my new HiFi autosound system at Sonic for better than reasonable prices. I got a power amp for below cost due to clearance status, a roll of heavy-duty cable for less than a local wholesaler would get me, a set of component speakers for better than anywhere on the 'net, and some pro-level install accessories for what I would have paid for cheap stuff at Home Depot. I haven't had any product or service issues as of yet, so I cannot speak of customer service."
"On 11/11, i purchased a Pioneer Pioneer AVH-X5700BHS from Sonic Electronix. I had to call in my order because, I received an unexpected error during the purchase process online. Customer service was excellent. Sonic Electronic's price was the lowest. The delivery was fast and free. The item arrived very well packaged. I can't wait to have it professionally installed."
"I was pleased with the overall website. Sonic does a great job in helping for what you are looking for. They pair up the product that is what best for what you are wanting. Easy and quick checkout, fast shipping and great prices on products. Please ad some video on how to's like, hooking two amps up one mids and highs and the other for subs. And trouble shooting guide. thanks, RICK"
"Excellent, start to finish. Would not hesitate to purchase from this retailer again. Provided shipping and tracking information quickly, had the lowest price for new stock of this item and provided high detail in their advertisement. Would buy again. "