"PLACED A TOTAL OF 3 RECENT ORDERS TO FINISH MY COMPLETE CAR STEREO INSTALL. EVERY ORDER WENT SMOOTH. THE PRICE WAS GREAT. THE SHIPPING COMPANY THEY USED MADE A MINOR MISTAKE WITH THE DELIVERY BUT WAS CORRECTED. BEWARE OF DEALER COST CAR AUDIO. "

"Have done two orders with this comany. Product a low priced and ship quickly. My first order had an item backorder and they were kind enough to swap it out with a different model per my request and bill me the difference. They also told me shipping to seattle was 3 days with UPS ground so I amy want to reconsider my shipping type to save money. Overall a great company to work with."

"Replacement order very fast and courteous customer service"

"Order was delivered fast and product was good quality. Very happy with the whole process. Will order from Sonic Electronix again."

"i ordered a set of BA PRO60se's from Sonic. Great customer service, fast shipping with quality packing, great prices. couldnt be happer! Thanks, Sonic :)"

"I'm very pleased with the selection, prices, and shipping speed of SonicElextronix.com. Already recommended it to a relative who is now also a happy customer. Also recommending them to everyone on my forum. Very satisfied customer. Hope to deal with you again. Highly recommend."

"This is the latest of several orders I have placed with Sonic Electronix and I have been completely satisfied with all of my orders. There was a problem with a couple of items being out of stock when I ordered them, but the company kept me notified of the status of my order and even offered to upgrade to a better product to expedite my order. I was not in a rush for the items and within a few days, my order was on it's way. I have recommended them to several of my friends and plan on continuing to do business with them. The prices are usually the best on the internet and the free shipping doesn't hurt."

"The product was as described on the website and the product arrived on time as expected. While I like to inspect my purchases up close at Best Buy etc, the large images on the website made me comfortable with my decision to buy here.
Ordering was easy and painless. I am pleased with my purchase and will be sure to check the availability of my next electronic 'want' here before going elsewhere."

"All items were new and in their original packaging. I was able to find exactly what I was looking for here, when other places didn't have it."

"Item was shipped and received promptly. All tracking and order information was kept up to date. Item was perfect, just as described.

Thanks guys! I will definitely be coming back again and again."

"Fast tracking information, and fast delivery. Would do business with them again. Too bad they are in CA and charge sales tax =( other than that A+ service."

"I am pleased to say that I was extremely impressed with my order. Not only was it a reasonable price, but I recieved my order the very next day even with free shipping. Thank you so much SonicElectronix for the hassle free transaction. I look forward to doing future business with you."

"Fast shipping great service. I would recomend Sonic Electronix to everyone."

"I placed an order for a set of Alpine SPX-17PRO speakers, as well as a pair of Alpine SPR-69C speakers.

They sat in my room for 2 weeks after they were shipped to me, as I had to wait for my installer to have an opening for me to come down and get them installed.

After being installed they sounded great for one week, until the SPX-17PRO's blew out. I called in and they tell me they'll take it up with their warranty department and send me an email within 48 hours.

Well, not but a few hours after calling them about the 17PRO's blowing out, the SPR-69C's blow out as well!

Mind you, both sets of speaker are rated for 100rms, 300 peak, and I'm only using an alpine pdx 4.100 amp with the gain turned down, the speakers aren't seeing more then 50-70watts!
I spoke with my installer who double checked everything, and agreed that there was no way that this should have been possible.

I called them up a second time, and got the same "it's been more then 30 days, so the best we can do is have you pay to ship it back to us and then we'll fix it in up to 8 weeks" speech. The guy on the phone did said that yes it wasn't fair and that he would talk to his supervisor and give me an email back... no email.

Now, more then a week after everything's been blown and I have no music in my car, I called in a third time to say I had not received an email, and the guy told me that "we treat everyone the same" and that I'd just have to pay to have the speakers shipped back and wait "up to 8 weeks" to get them back.

At this point I just want to return these blasted speakers and get my money back (which I'm looking into with my credit card company). Of course, it's "past the 30 days" so guess what, no returns.

Their solution involves me having to pay to ship all of these speakers (not cheep to begin with) back to them, wait "up to 8 weeks" and at the end of it all I'll have two pairs of "refurbished" speakers, when I paid for brand new.

(I will keep updating this post to let anyone reads this know what happens)

(First update 3/23/10)
Spoke to my credit card company, they're sending me a form, then they're going to start taking care of it on their end.

(Second update 3/25/10)
Still no word from sonic, but my installer has started telling his customers to avoid this company like the plague.

(Third update 3/26/10)
Received a call and an email from a supervisor at sonic explaining that the associate's I spoke to were misinformed about the speakers warranty, and that they will be replaced with brand new speakers. They are paying to have the speakers sent back to them, at which point they are going to replace them. They told me they didn't have the 17PRO's left in stock, but that they would order them now so that they would have them before the speakers I'm returning got back to them. So far, so good."

"This company has taken great strides to show me that my business is very important to them. I will shop online with this company again."