"We enjoy so much fun during recent lockdown, me and hubby feel like in love again, we buy lots different varieties to try and we enjoy every moment we have. thank you spicy! keep it up."
"Made an order on 1/3/21. Website says 2 to 4 days for shipping. I called on 1/8/21 and was informed my order would ship that day. On 1/11/21 I got an email saying my order had shipped. Then on 1/13/21 I got another email with another tracking number saying my order had shipped. On 1/15/21 I received yet another email saying my order shipped with no tracking number. Also on 1/15 I received another charge to my bank account. I tried to use the live chat but kept getting emails saying it failed to deliver my message. I finally got a human on the phone and was told they shipped my order all in separate shipments so they refunded my initial payment and broke my payment down into multiple transactions. On 1/17/21 I finally got the first of my order and it's the wrong size. Its now 1/19/21 and I'm still trying to get ahold of them and still trying to find the rest of my order that is hopefully going to be correct. What a waste of $100."
"Ordered on 12/4/2020 with express shipping, they need 1 week to pack your item whatever you choose express service. Today 01/11 one product still missing. I never received any email for them no any other note, maybe that item was on backorder. 01/04 (week ago) they charged my bank account the wit the last item price, but since than nothing happened, no tracking number no item. Communication is awful. Never shop with them again. "
"As I said I will keep you all posted on my progress with Spicy Lingerie, so here is part two.
On January 7th 2021 I received an email that my items had shipped from Spicy Lingerie. So I took a look at the UPS tracking number they sent. I am a shipping manager and I know that all UPS tracking numbers start with 1z. This is the tracking number they sent 9274899996402854347812505. Yes this number is fake!!
The next thing is that they removed one item from my order with no explanation why it was removed. Also no refund for this item yet!
Please stay away from this website and never place an order!!!"
"Shipping took almost a month which I understand how that can go. One of the items I ordered they turned around and told me was out of stock the item I did finally receive today has a huge hole in the front of it"
"Ordered on 12/3. Today 12/19 still no product. Just got an email saying that one of the items is on backorder yet they claimed a week ago that the order shipped. Needless to say, items will not be here before Christmas. Communication is awful. Have shopped with them in the past but will never shop with them again. Too many other companies out there that deserve your business."
"with this year spent many special nights at home, me and my honey have order a few times and are very happy with quality and service they offer. and the bonus gift and bralette is a plus. "
"I have ordered a few times from this company, quality is fair nothing great. One of my orders was on back order for over 3 months and during that time I moved out of state and as I was moving I received an email that my back order had been shipped. I really didn't think I would ever receive it since I never received any updates so wrote it off. Well I called to try to get them to intervene since it was being shipped to my old address. They would not do a thing and basically said it would be returned to them and I would be contacted well it has been way over a month and nothing. So I am out that money and the product. I have filed a complaint with the BBB and they won't replace or refund my money. I can't believe a company would treat buying customers like this. DO NOT BUY from them, take your hard earned money and spend it on a business who appreciates your purchase and return business!! "
"I ordered a Halloween costume from this site, I didn’t see the reviews till after I had purchased my costume. 2 days went by and I didn’t receive no tracking number so I got worried and called customer service, the lady who answered me was so helpful. She even called me the next day to see if I wanted to upgrade my shipping so I could receive my costume on time . Mind you I ordered it 6 days I before Halloween, there was no way I would of received it on time without an upgrade . The quality was also great, only downfall is it ran a little small, but it was workable ! "
"It’s been way too long now and don’t have my order. I keep getting told my order is on back order yet their website doesn’t state the product isn’t on back order. Customer service is a joke. I Canceled my order and will take my business somewhere else. "
"Me and hubby order a few times and always are really happy with our experience, We check size chart and order the items, it comes with surprise free gift that make our journey even better. Thank you so much"
"Garbage quality, sizing lies it was an absolute mess. The website sizing is not what is on the item it’s self. A 2X is not a size 10 smh"
"Me and my husband have brought from this store many times and always have great experience, from shipping speed to quality and price, 2 thumbs up as always, and thank you for the free lingerie as a bonus. "
"scam never recived item or refund "
"I have spent the last three months arguing with Spicey about getting my package. They have taken my money, refused to cooperate with support, and have blatantly refused to refund me. They sent me a fake tracking number and I have the proof via email confirmation from DHL.
I have been in a tangle with my bank since the order has a "Shipping code". They must do this on purpose to prevent anyone from refunding. Usually, I would have moved on- however, the 14.99 promos has cost me over $100! Shortly after shopping here my debit card information was stolen, the bank sorted it out but still. It was a fresh debit card and I am very selective about where I shop online!
DO NOT PURCHASE FROM THEM! "