"Although the sizing was incorrect, the product and customer service were excellent. Monica was incredibly timely w the rush shipment for correct size. 10/10"
"I have ordered several items & have loved everything I have gotten. They all fit perfectly. I wish they arrived a little sooner but I am very happy with all my purchases."
"Easy ordrering, quick delivery. Could have more selctions in 5-6x in gowns and garter sets. Wife loves her sets."
"I ordered a corset on 1/31/2020. The site gave me a tracking number that was made to appear like the package was going to be through UPS. It is being sent through regular mail via USPS. According to the tracking information the package has been sitting in Dallas Texas since 2/03/2020 and it is now the 2/09/2020. I have already paid $70 for the item itself so I was not going to pay extra for shipping. I understand standard shipping takes a minute. However, I do not understand why my package has been just sitting in dallas texas for almost a week now. I needed this item for a party. However I will not purchase anything from this site again. Amazon is faster and I know what i am getting when ordering through amazon."
"Ordered from here before. Very good prices. Good quality lingerie. Just reasonable delivery time. Order early. Wife looks fabulous in many things i have bought for her. Oh, I mean me! Turn on your man, buy Spicy"
"decide to give my honey a surprise and he totally love it, thank you for making my experience overall wonderful, shipping, customer service, and even i had a little issue with sending it back, they took care all of my needs. "
"I enjoy shopping here. I shop here for my Halloween costumes, than some of my Christmas shopping naughty list for naughty friend, now i'm getting ready to surprises my husband on valentine's day also ordering stuff for our upcoming trip for long weekend. Prices is always reasonable, shipping is on time, and customer service is always beyond what i asked. "
"Falsely advertised schoolgirl outfit....charged 22 bucks and just sent a pair of plastic specs and cane, I could have got in the dollar store.
Never ordering their stuff again."
"I have been ordering here for maybe about 5 years, the experience is always top notch, from customer service to shipping speed and the price and quality, I have no compliant but just can't resist to order more "
"Me and my wife decide to get on our 2nd honeymoon and we need something last minute for our trip, we receive our product in the timely matter and there was a surprise gift inside that make our honeymoon even sweeter, customer service was excellent and price is very reasonable. we will be back!"
"This company is horrible! The sizes are way off. The customer service people don’t care. The refund policy is only for store credit and the quality of the lingerie is so horrible, why would I want credit? Ugh. Stay away. Very far away!"
"I have made a few orders in the past and always enjoy my experience with them. Shipping is always fast and the quality reach my expectation. "
"I am writing to express my displeasure with my first purchase from you..
I received my order yesterday. I opened the shipment and was excited to check out my new pasties. I looked and thought, these have no adhesive. I checked the information again on your site and NO WHERE does it mention that you have to purchase the adhesive separately or somewhere else altogether! https://www.spicylingerie.com/em-l9804.html
False advertising. I called and spoke to 2 people yesterday about it. Sure, I can send them in for a refund (if they haven't touched my body).. clearly they have not as there is nothing to stick them to me! I told them that it would cost just as much for me to mail them back. As a customer, this is unacceptable. You could've offered to mail me out a cheaper pair (they probably cost you $1.00 to purchase wholesale). But nope. Spicy Lingerie won't do a thing! I owned a business and let me tell you, something like that will cost you more in the end because I am ready to leave bad reviews from the service I received.
I had also ordered a vinyl thong. It was not in my shipment so I also asked about that when I called. They said oh sorry, you weren't notified? NO.. I WAS NOT! I ordered this as part of a costume and fully expecting it to ship. Now I don't have that either. It was just removed from my order and I wasn't even told about it.
So, needless to say unless you can make this right, I won't be purchasing again from here. The big group that I travel with every year will also hear about my experience and I will share this. Spicy Lingerie seemed to be a reputable company but I am thinking it's not. Sadly disappointed in this purchasing experience.
Regards"
"I'm still waiting for an two outfits I paid rushed delivery on... they tried to tell me one of them wasn't "launched" until this month.. which it was never stated on the item... but yet here I am still waiting... I've spent hundreds of dollars for trash... don't waste your hard earned money on this crap. pretty sure they buy these outfits from another place and then sell them double the price . "
"I placed an order in August 2019- a heart on the **** ****-
I received it closed & packaged and when I opened them just tonight, there is a smelly, yellowish stain on the crotch. I was sent USED ****.... that stink! I’m completely appalled and can NOT believe this company would send such a disgusting item to a paying customer! They should check all items if something has been returned before sending them to another person, and if they don’t take returns, them they have got some horrific staff.
Disgusted, Disrespected, & Horrified"