"I have purchased before from Sportsmemorabilia and never had any issues. This is my first experience with an issue and Cristin was great! She resolved it quickly and responded quickly! Thanks Cristin."

"Cristin provided me with excellent customer service! I will continue shopping at SportsMemorabilia.com!"

"SM needs to have Cristin hold in house seminars on how to create world class customer service experiences. It well help them in ensuring returning customers. Place your order, if something goes sideways, call support and ask for Cristin!!"

"Sarah was truly great to provide reassuring info that the item I ordered will arrive via UPS tomorrow.

As said to her on the phone, it was not only her technical efficiency getting the info, it was the warm and friendly manner in which she handled the phone call from start to finish.

Sarah truly epitomizes the essence of excellent Customer Service and Fanatics is lucky to have her.

Thanks again,
Gary Davis"

"Cristin is phenomenally awesome"

"Just a quick note, you have a true asset, Cristin! She was wonderful working with and turned a very negative into a positive. Cristin was very helpful, followed up and delivered. "

":I purchased a baseball display case which has a golden glove, the ball sits inside the glove, and the plexiglass covering goes over top. I received mine, and the baseball glove was twisted and not centered properly. I looked underneath the display, and there is nothing to adjust. I sent a note on the weekend, and. Received a quick response from Constin first thing this morning! Not only that, I was thanked for reaching out, he apologize for the inconvenience and clearly requested a photo. He then demonstrated to me how eager he is to send me a replacement. This is excellent service as per the email I sent back. I was provided this link. Please thank Constin again for me.
"

"We had a problem with Japanese customs and she handled it perfectly. I was saved. Thank you."

"Cristin provided great customer service and made the shopping experience easy and hassle free. I would definitely recommend sportsmemorabilia.com to anyone looking for unique memorabilia."

"Cristin is awesome! Helped me so much with the delivery of a very special birthday present. Thanks!! "

"Called Cristin in reference to a lost package and she was very professional and easy going. Helped me get a replacement and file a claim. She even had UPS call me before making the delivery to reconfirm the address and the location where they left the package. Outstanding service. First time I’ve ever had a company go the extra mile to have UPS call! "

"Cristin was wonderful to talk with. She answered my questions & concerns with extreme politeness & answers that I could understand as the item I purchased was a surprise gift to my girlfriend's husband. The quality of the packaging was excellent which added great protection for the framed picture. The arrival of the package was supposed to be around the 7th of April & yet it came yesterday, March 28th! I will definitely return one day! Nancy Thomas"

"I had a problem with one of my orders and Cristin helped me every step of the way. Love this store for my memorabilia and great customer service."

"Greatest customer experience of my life by far, so helpful with all the information I needed in a timely manner."

"Chamyah was very helpful went out of her way to assist me. Appreciate her efforts and quick solution to my issue. Thank you again Chamyah."