"GOOD PLACE TO BUY JUNK........IF you like to spend your hard earned money on junk than this is the place for you."
"Never order from this company! Lost my 400.00 order for Christmas gifts with Fedex 14 days before Christmas and customer service told me its my problem and will take up to 4 weeks to track my order. When asked if my complaint was filed with fedex they said yes. Called Fedex they told me no! They lie also. On second call to try and get more info the supervisor hung up on me. I was very polite and never raised my voice. DANGER STAY AWAY!"
"Please don't waste your money or time ordering from these guys! They charged my card, sent a conformation email that they had received and then shipped my order. Three weeks later I called Customer service to get a tracking # and check status and was told me that they (The vender} had shipped. Two days later I get a email of cancellation from Sportsman. I got absolutely no satisfaction from rude Customer service and finally ask for a refund to our card. They didn't and I disputed with my card and then got a email from SG stating they took my card in good faith and they were sending me to collections. WTF, after they cancelled my order and said vender (Carhartt) no longer had my size. I called Carhartt and ordered them directly from them. What a sham. Needless to say Visa refunded the dispute immediately and from what I can gather, chastised them for charging before shipping. SG will charge your card and will use your money at your expense. Please spare yourself the trouble and order from cabela's or Bass Pro! "
"If you are thinking of ordering from sportsman guide save your time and money. The last three orders I put in were back order and would not be available in the future. They don't carry anything they have forsale. Costomer service was very rude and blunt. Order from cabelas it might cost more but they always have the item you need- NO BACK ORDERS"
"I purchased a Muller 8-32x44 scope from them. Three days later I called asking why I wasn't sent a tracking number. They said it would be shipped 21 days later, because it was coming from Muller Optics. What The Hell!! I call Muller Optics and they checked their records and Sportsmans Guide hasn't even sent them my order. I call SG back and they then tell me they didn't send it to them because my phone number wasn't on their records. You just sent me a confirmation email with my cell and home phone number on it. Stop lying to me a send the damn order. They said they would that day. They lied again. The next day Donna at Muller Optics emailed me and said she would have shipped this morning if they had sent the order yesterday. Now I have to wait over the weekend and they will ship Monday. The people at Muller go out of their way for you. They are great. The people at Sportsmans guide are a lAZY BUNCH OF LYING _ss holes. THEY WILL NEVER SEE ANOTHER PENNY OF MY MONEY!!!"
"These are the worst guys to buy from. They back order my product for one year and then sent me a letter waiting for a response to keep my order. I responded every month same day even when the letter didn't come. They canceled it at 5am on the very day I sent the email and claimed they didn't receive it. It was in my email. They are a rip off. NO GOOD CUSTOMER SERVICE!"
"I made a purchase from here in BRAZIL SPORTSMAN GUIDE , 07/31/2013, and until now not received and I think that I will not receive.
They lie!
it's been 20 days that I bought a aluminum gun case and they claimed that: "I did not provide information for delivery",
but I found that was retained in order to investigate the content at the output of USA., In IPARCEL I saw it.
I tested today repurchase the same item and saw that this item is not in stock and even tried to buy again and message appeared saying there were legal restrictions for sending this item!!
so if there are legal restrictions now, because then I could make the purchase since there was no legal restriction?
they are lying to me.
now I want a refund of payments already made ??and do not know if they will give me back the amount.
feel they are not being honest with me!
Watchful BE CAREFUL WHAT TO BUY THE SPORTSMAN GUIDE!!!
finally my order arrived today, 08/26/13, but I confess I would not buy this again shopkeeper, caused me many problems."
"My purchase finally arrived everything was there and nicely packed. I love TSG but delivery is slow. Hopefully they will get faster ....."
"Ordered a product, was backordered. No big deal an extra 3 months. THEN it was backordered another 3 months. ok fine. But I moved after the 6th month and they gave no notice of shipment or anything so the package wasn't delivered to me. Guess I was supposed to check a $40 order on there site every day for 6 months rather them ask me to confirm on the item.
NEVER dealing with them again."
"Wow..looks like a lot of Sportsmans Guide shills on here trying to counteract all the negative reviews. Wish I had read them before I purchased. Judging by the NUMEROUS complaints exactly like mine..it seems this company repeatedly engages in bait and switch tactics. Pushing "discount" memberships when you place your order, then later canceling..I said CANCELING your order...not placing on back order. But then still charging for their "membership" at $29.95! Then when contacting them to cancel membership because they cant fill my order, they tell me it could take 48hrs to process the credit(reasonable), but then said it could take up to two months before I see my card refunded?? Smells like BS to me...or more like they are making money off "holding onto" our money as long as possible before refunding it..if they even do... I've already told them that I expect the refund in a "reasonable" time frame...not two months. If not I will call Visa and contest the charge over and over again if I have to. Thought about calling BBB too, but looked at it and they are not members and have had a ton of complaints against them, but because they are closed they get a good rating??WTH? "
"Used a coupon that was advertised on the front page without limits. I used it for two orders, a week apart. System accepted it.
But alas, "Customer Support" emails me telling me that you can't use the coupon code for more than one order. We're talking about 9 bucks, and they want to screw me over that.
Well, I'm voting with my money and my voice, and I'm complaining everywhere. Never again."
"This place is CRAP! You will not believe the line i got. They are saying it could be a year. They they say they might not even get it then. When I asked the obvious question the answer came back - ready... This ammo might sell somewhere else for more money so that could impact my delivery. Are you SH*&^%$ me? Maybe this should be a bid engine not an order engine. Never again with these posers. Probably a front for some government funded research firm."
"Ok Here we go.I ordered a pair of boots from sportsmans guide 0n 5/5/2013. When I received the boots they were the wrong size,so I called the company and asked for an RA# so I could return them,almost 2 weeks later I received it in the mail,so in desperate need of a pair of work boots I got right around that same day and shipped the boots back.Two days later I received an e-mail saying they received my return and my exchange was being processed.Well needless to say 1 1/2 months later,guess what??,,Still No Boots!!!.I have contacted them twice now and they keep telling me they are being shipped. well in the mean time I had to go purchase another pair of boots because I needed them,so the good price that they had on the boots I should have just took the extra money and bought them somewhere else..so actually I paid 300 dols for a 148 dol pair of boots.. they advertise Returns made easy,the returns are easy but their exchanges suck! I will never buy anything from ever them again!!..J.W.Hodder"
"You're Damn Right I'm going to write a negative review !
After ordering two boxes of ammunition, the order mysteriously dissapears, and is never delivered to my door. FedEx knows nothing about it, and Sportsmans' Guide Customer Service, whom of which are just a bundle full of JOY to deal with.. Can you sense the sarcasm .... Tells me that they will investigate on their end... and I might hear back from them within 3 - 4 weeks. During this time, they refer me back to fedex... Again, I'm getting the run around with these idiots, and I'm Out $150. Whatever happened to customer service ? Pathetic ! I will NEVER buy anything from them, and I will tell everyone in my community to NEVER buy from them. HOrrible experience ! Losers !"
"I have placed three orders with Sportsmansguide, over the past year, and I am not too thrilled with them. I am still waiting for the last order despite their assurances of "7 day shipping." Apparently that is 7 days from when they decide to ship! Not from when you place the order. I have had to call and ask if they actually intend to ship my order or not?
My last two orders consisted of many items which I had to return or have replacement parts shipped for. In fact, I was VERY hesitant to place this last order because of that. I will not be renewing my membership.
The only good news is that they are very good about replacing bad merchandise. They have even sent me a shipping label for a cot, which failed after almost 8 months. Of course, it was the first time I actually used the cot and it was supposed to be rated for 1,000 pounds. It had nowhere near that on it when it failed.
If you are going to place an order with them, I strongly recomend that you do not "join the club." The "non-member" pricing is not that much more and membership costs increase the total price of merchandise far beyond comptetive market value for the average consumer. Only if you are going to be ordering a high volume of merchandise is it useful.
Bottom line, Pro's; Lots of merchandise, readily take returns on bad stuff and they pay the shipping. Cons; Lots of bad stuff, VERY slow shipping, excessive membership costs.
They just leave me with a feeling of "being suckered." "