"Excellent service and quality, the unit I ordered worked exactly as described and the quality is top notch. Great e-mail communication from SCS as well, and the delivery(shipping) was fast. I would highly recommend them to anyone."
"I was very dissatisfied at first with a delay in product delivery. The rep followed up and admitted they had an internal error which delayed my shipment. The follow up was prompt and very apilogetic...and they credited back shipping costs on their own accord . I was very impressed by this service."
"I was very satisfied with the purchasing process. I was pleased with the e-mail updates advising me of reciept of my order and when the product was shipped. I was happy to receive my order in a timely fashion by the date promised in the e-mail updates. I am very satisfied with the product as it is every bit as capable of performing what the advertisement stated it would; however, it has even more capabilities than any of the advertisement even mentioned. It is likely that I would return to this website to purchase any products that I may be in the market for in which this website sells. I would also recommend the product I bought to others who may be interested and I would equally recommend using the website I used to purchase it. Thank you for the quality service and product. It is a relief!"
"My experience with SCS has been a pleasant one, the product was delivered on time, I had a problem with the battery they replaced it free of charge and it was shipped in a timely manner, I had a few questions that were answered correctly and in a timely manner.
I highly recommend SCS for anyone looking to purchase their products.
G.Sutton
"
"josh was very helpful in getting everything set for me and answering my questions.
the product does seem to be much higher quality than your other popular online stores for security equipment."
"I placed the order of a pen camera. The product is as described. Actually the quality of the picture is excellent. Packaging and shipping is excellent. I will buy it again and recommend to other people."
"I'm not sure if I was sent a used camera pen or not. The instructions said the pen would take a few hours to charge but the pen fully-charged within 30 minutes. In addition, the pen would not write. I'm not sure if there is a problem with the roller ball or if the pen is simply out of ink."
"Very, very happy with my purchase. Received the camera pen, model DVRP-4GM, in one day, which was great and unexpected. The product is fantastic. Have used it multiple times every day since I got it and have been very impressed with the video quality. This was my biggest concern going in, but I've been completely satisfied with the video resolution, especially when taking video where there's good lighting.
I've noticed three negatives -- though I'm hesitant to call them that since they're not problems with the product but instead issues that necessarily exist with a camera like this: (1) You have to aim carefully or else you'll miss your subject, and with a pen like this it's easy to aim just a bit off; (2) If you're walking or otherwise moving the camera, the video quality suffers; and (3) The quality isn't nearly as good when the lighting is dim.
Despite these three things, I can honestly say that the camera reliably takes better quality video than I expected -- and my expectations were pretty high (this thing isn't cheap). Video is excellent if you're able to hold the camera still and you're in a well-lit place. I always use it with many people right around me and, as far as I can tell, no one has ever suspected anything. If you're in the market for something like this, I definitely recommend this model."
"My experience with this company was exceptional. They are top notch!
Before buying I sent an email with a few questions. Josh responded promptly, answered my questions and then suggested a product that based on my questions might be better for me. I went with his suggestion and could not be happier.
Fast processing (out that same day and I ordered at 2:30 p.m. their time), excellent packaging, etc.
I will definitely do business with them again. "
"Great cam! Exactly as described and met all my expectations."
"I am a practicing attorney and feel that I am a pretty sophisticated cyber-buyer. This company is easily one of the finest I have ever come across!
I started by making a single purchase. After arrival, I found that I had a software problem. Their tech support guy, Joel, was not in and I left a message. To my great surprise and delight, he called me back shortly thereafter and then spent an enormous amount of time with me troubleshooting the issue. He was knowledgeable, friendly and actually wanted to help and he was in New York, not across the ocean!
Later, I believed that there was a hardware defect in the item I purchased. Mark, in sales, immediately issued an RMA and sent me out a replacement. It turned out it was my ineptitude and not their product which was defective.
A month or so later, I made another purchase, this time substantially larger. Mark, was patient, helpful and directed me properly without any hidden agenda. The items were shipped out the same day. He also spent a lot of time with me discussing modifications that I was considering. He supplied me with a unique power adapter that was obviously hand made.
So far, it is my impression that the hardware product line is of high quality and worth the price. The camera software leaves a bit to be desired and a third party program is probably preferable. On the other hand, I don’t know of another company that has the breadth and quality they have with their line of products.
I will be making additional purchases and cannot more strongly recommend this company and its personnel. They conduct themselves the way we only wish that most cyber companies would."
"Made order on 11/18/2010. Recieved order on 11/23/2010. Shipping was quick and painless. Have not used product as of yet, however I am looking forward to it. Product is small, lite weight, looks easy to use. Instruction are very concise and clear. Should be very valuable in application. Was a pleasure doing business with SCS. Look forward to doing business with them again."
"The SCS staff were exceptionally nice and very helpful and never gave the impression that I was being a pest even though I called many times. The only complaint is one only a new spy-cam user would have. Whenever I asked "how do I..." the answer was usually, "you have to order...". I feel a little more time up front to ensure we have everything we need from the beginning would be most appreciated. Also they could explain what gizmos we could do without and what the consequences of not buying this or that would be.
I would definitely buy from SCS again; they were extremely nice and the product is very good. Only this time, I would know what I need before the order."
"I was extremely and pleasantly surprised with my first order. Every step of the process was as smooth and efficient as promised. The product functioned as advertised. I was happy to receive an order with no unpleasant surprises. I will definitely order again in the very near future."
"Great product. Easy to setup. Great tech support when needed help. I purchased a wireless ip camera and works like a charm. Can't be any happier with product. Will definitely buy again. "