"Excellent experience. Product was as expected (very good) and shipped very quickly. Would definitely buy from them again."
"I purchased the DVRP-4GM pen camera. The quality of the video was much better than the spy camera I had been using earlier with much truer color. I found that even in a darkened theater, the pen recorded the performance. Spy Camera Specialists provided excellent service and I would definitely recommend them."
"great company, quick results"
"Order was shipped quickly, and the product is very well constructed. Very happy with my purchase experience."
"the delivery was on time,but the camera has bad resolution for things there are far from it."
"Had a great experience with this company.The rep was very helpful in helping me choose the right product and the shipping was right on time.....Thanks"
"got spy camera pen from SCS. Very impressed with the audio/video quality. Had a litle trouble getting video to work, but SCS helped me get it fixed with their support line. Would recommend both SCS and the spy pen."
"Very fast and discrete shipping. Great communication. Top-notch camera; great quality. Definitely worth the money! Overall a great company, and I will certainly order from them again."
"Great customer service, very helpful with questions and placing order. They give percentage discounts depending on how much you spend. Fast shipping and product works as described."
"in addition to prior review, and just to be fair..... this company did refund my money after receiving the returned faulty piece of equipment. However, after paying 25 dollars for expedited shipping, I had to again pay to return the item. I asked for them to expedite shipping on a replacement as I needed the equipment for an upcoming case. They only said "no" when I asked for one day delivery and did not offer anything else until after posting my original review. I was extremely unsatisfied with their customer service and lack of coming up with a satisfactory resolution for this problem. It was only after posting my original review that someone called and asked if there was something they could do.... needless to say, I had to order from another company and again pay expedited shipping for another spy camera. Maybe the person I talked to that day was new., I do not know, Maybe this was a one time mess up on their part, again, I do not know. What I do know is my experience with them was not up to my standards of conducting business. One thing that could and would have made this whole ordeal a non-issue would have been QUALITY CONTROL ! A simple check to make sure an item is in working order before shipping it to a customer who spent hundreds of dollars plus expedited shipping charges only to receive a faulty piece of equipment. I wish everyone else who may order from SCS better luck than I had. Hopefully they will take my review as constructive criticism and work out the glitches for future orders. They had great shipping time and worked with me to expedite the original order (at my expense) and their prices were not bad assuming the equipment works as advertised. AS for their mention of my original return phrase, I was extremely MAD after spending hundreds of dollars on a piece of equipment + another $25 for shipping only to receive faulty equipment. My original post showed my emotions on the subject and may have been a tad excessive, I only hope no one else experiences this as I did. Best of luck !"
"I am very happy with the spy pen I bought from scs enterprises inc. It has the best quality video and audio, very easy to use for everything I want recorded. The design on the outside is great and it has all the functions I could want anytime and in secret."
"I called tech support before I bought a hidden camera to make sure it was compatible with the surveillance software. Joel was very knowledgeable and ensured me it would be compatible with the Zoneminder software. I had already tried to buy a camera from a different place and returned it because it wasn't compatible and the tech support wasn't good. Plus the other site had falsely advertised the camera's capabilities. SCS was great and I'll definitely use them again when I need another camera."
"Worked with Mark to solve a camera need for one of my customers and he was knowledgeable and helpful though the whole process.
I would gladly do business again with these folks!"
"I have ordered miniature cameras from SCS twice, and both times they have shipped them promptly and the products were exactly as described. I will use them again, and would not hesitate to reccommend them."
"Before I purchased may replacement camera, I contacted SCS tech support department. I communicated with Mark (a manager at SCS Inc.). I can only say that I received exceptional support – I needed detailed answers to some fairly technical questions – Mark went out of his way to answer these questions (answers I couldn’t obtain from the web pages). He made the extra effort needed to make sure the camera I purchased meet my requirements!
Exceptional support – I will definitely return to spycamera.com.
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