"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Wonderful warranty to protect our son’s eyeglasses. Have used this plan multiple times. Always efficient and easy submitting a warranty claim and receiving the benefits."
"ive never received my replacement item, no on ever responds to me."
"It was handle super quick"
"Easy and good response and I think if you have protection plan your money don’t waste"
"Excellent fast and easy. Recommended for any electronic appliance."
"I made account tried to log it. It didnt let me. I changed password copy it on ctrl c then paste it with ctrl v. And it still said that my password is incorrect. So so terrible!!!
Later i called customer service about my problem why i registered and woman was really nice and polite. But this password and account yhing is horrible. "
“Hello Manuelnigradjanin,
We are sorry for any inconvenience you experienced with your recent claim.
SquareTrade does our best to provide a smooth claim experience and eliminate any issues that can cause a delay since we strive to provide an expeditious and hassle-free service, especially when our online portal is utilized. In the event any issues arise, our goal is to ensure that you have the support you need during the claim process, either via phone or our chat feature. We are sorry this has not been your experience.
We appreciate you taking the time to review us and we hope to provide a better experience in the future.
Thank you,
OU”
"Sent in Beats for repair was constantly updated and they were returned in under 2 weeks."
"Everything was quick process and nothing any payment. "
"It was great I loved how quickly you repaired my tablet and sent it back in less than a week. Thank you so much. "
"It was wonderful to see how fast you take care of your clients. "
"Fast shipping as promised "
"I usually forgo insurance protection on products, but since my son lost his last earbuds that were pretty expensive, I decided for insurance on the new set that was purchased. It was the best decision. His headphones stopped working due to something technical and I was able to use the insurance. The process was EASY and QUICK! I am so grateful for the entire process. "
"I haven’t had no issues. Good service"
"3 year old GE dishwasher quit & was apparently not repairable. Our insurance reimbursed us for the cost of a new one."
"Sought replacement for defective TV. On April 30 we received an email to select replacement which we did. Waited 13 business days...no TV. Called and was told we did not order even though we had the email to prove we did. Representative did not speak English well and was very hard to understand. She found our order and said they would expedite the TV. Now we have to wait another 7 to 10 business days. "
“Hello Reviewer1494764354,
We apologize for any delays you have experienced with your claim.
SquareTrade does our best to provide expeditious and hassle-free service to our customers. Our goal is to provide a smooth claim experience and eliminate any issues that can cause a delay. TV replacements are delivered within 7-10 business days after customers respond to the email confirming that they accept the offer. While issues or delays may occur during the process, we aim to provide the support customers need to complete the process.
We reached out to you to discuss this and ensure the proper support is provided to resolve your issue.
Thank you,
LS.”
A rep from Allstate Protection Plans, LashaunSteele, has responded:
“Hello Reviewer2921060132,
We are sorry for any inconvenience you experienced with your recent claim.
SquareTrade does our best to provide expeditious and hassle-free service to our customers. For replacement claims, replacement options are provided through a link, and customers have the flexibility to reply with a selection. While issues or delays may occur during the process, our goal is to ensure we take care of this in a timely manner.
We reached out to you to discuss this and ensure the proper support is provided to resolve your issue.
Thank you,
RR.”