"I order a cabin filter for a 2017 Toyota Tacoma Trd sport Part number 87139-yzz09. And they sent me part number 17801-YZZ09. And been calling retail department so they can send me the right part left 4 voice message no body has called me back. . "
"Excellent parts department! "
"Waited over 20 minutes to pick up item at parts department. Other staffs can be seen just chatting in the back office. "
"Competent and friendly parts professionals who routinely provide the lowest parts prices in the country. No need to shop elsewhere. With such low prices, I hope they make enough money to keeps this excellent business going!"
"Part are accurate delivery on time "
"Just go to Stevencreek Toyota website and order parts online.\ and they will text you when the parts are ready for pick up.
All you need to know is the Toyota Part number or call them.
It's convenient, cheaper and very simple."
"It’s been over a week. Still waiting on some wiper blades. I live in the Bay Area… maybe to soon to ask for a review when the product has not been delivered."
"Ordered 6 qt oil but gave me coolant liquid. Asked for returning but the chubby guy slammed the box. I had to wait more than 30 mins for the other one came to solve the issue. Tired front desk should go home and take a rest :) "
"One of my car battery died, I got a very deal ordering online. The staff was very friendly. Lucky there was no one in line. I only give 4 stars because I have to see how long the battery last. Otherwise, I would give 5 stars. Ordering online was fast, same as pickup."
"The parts dept was clean. Service was quick and friendly. I was there before my online purchase was processed so the desk person manually processed it while I was there. Much appreciated."
"place an order for some oil filter with good price and pick up the parts the next day"
"I order my parts online, which saves some money and pick them up at the parts dept. Easy and straight forward. Never had a bad experience."
"My partner had ended up picking up the parts for me with a screenshot of my confirmation email and read for pick up email. When he got there, someone mentioned to him that one of the parts I ordered isn’t there and that they would need to order another one. He mentioned to me that they kept mentioning how they misplaced the item and that they don’t have it and have to reorder it for pick up the next day, which wasn’t possible since we were out of town. Turns out the person that was helping him did not check the part number correctly and was looking for the wrong part."
"Ordered a part online and picked up at the showroom. Fast and friendly customer service - convenient location. "
"Online shopping tool easy to use and entering the VIN ensures the correct parts are displayed."