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Product & services pricing
0.00/5
Chance of future purchase:
4.11/5
Shipping & packaging:
0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5

Verified
3/5

2024-04-08

Search engine for parts somewhat weak

"Not east to find part using the search. Only with exact part number. Not so good :("

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Verified
4/5

2024-04-06

Very good price for genuine parts

"The website could be easier to navigate but overall a smooth transaction and very fast availability. Genuine parts are cheaper than auto parts brakes and rotors. "

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Verified
5/5

2024-03-30

Great service

"Ordered part on Thursday arrived Friday. Thank you. "

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Verified
5/5

2024-03-20

Great customer service.

"Ordered items online and called to make sure the items were correct. Parts person was helpful and made sure it had the right parts number. "

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Verified
5/5

2024-03-19

Well organized parts department with competent employees.

"Always friendly and knowledgeable employees. The process to order parts is simple. They let you know when the part arrives via call or email. I come here whenever I need parts. "

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Verified
5/5

2024-03-19

Great service

"Online order in part department always fast and .ready for pick up within a day or two. Great service "

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Verified
5/5

2024-03-13

Friendly service.

"Provided good and friendly service."

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Verified
5/5

2024-03-11

Great

"Very friendly and helpful"

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Verified
5/5

2024-03-09

Thank you Marcus!

"Marcus did a great job helping me find the right brake rotors for my car. I really appreciated his help."


Verified
5/5

2024-02-29

Smooth transaction

"Good online order and easy pickup"

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Verified
5/5

2024-02-27

Online parts order

"prompt response from parts team"


Verified
5/5

2024-02-27

Easy web order, quick availability for pickup, good prices

"Needed oil, filters, and crush washers for a last-minute oil change. Stevens Creek had everything we needed same-day on-sale via easy web-order and the prompt email notification was handy to have my wife pick up the order while she was out and about."

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Verified
4/5

2024-02-23

Good and Fast

"I am John I am a mechanic, I was an internet order, They sent a message 2 days later to pick up the part I think they are past service, Thank you,
Steven's Creek Toyota
"


Verified
2/5

2024-02-18

Rude staff

"Ordering online was very smooth, the guy responsible for parts was okay but the girl in the front was very unfriendly, I said hi then she completely ignored me and said parts or service, why being rude? Is it my mistake that ordered part through your dealership! Please put the right people in the front, Toyota is a big name."

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Verified
5/5

2024-02-18

Went to pick up some parts

"Very Good. I ordered online and the order was ready to pickup next day"

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