"The telefonsystem is not working correct"
"Website is easy to navigate"
"Parts online ordering was very convenient"
"Website verified the part fit my exact model, which I found to be helpful "
"I’ve placed several orders for Tacoma parts recently and they always arrive for pickup quickly and accurately. Good pricing too. Thanks!"
"The part pricing is a little better than other nearby Toyota dealers, but I hope to get more discounts since I have purchased parts here many times."
"ordered parts on line, easy to use when search and refine with keyword, friendly parts staff on questions"
"Best service for order parts "
"Buy Toyota OEM parts with discounts. The payment procss doesnt remember anthing if going back to edit the cart. saving money is not easy. I received my order in two days. "
"Found my wiper blade replacements without problem."
"Website is very detailed and straightforward, user friendly. Search feature worked flawlessly and onsite parts staff was exceptionally customer service oriented. Couldn't be happier. "
"Very nice experience when placing an order for a Prius 2016 battery."
"The website is fast and efficiently setup, although I suspect that is just the standard Toyota Parts website (pretty standard). I do appreciate the more reasonable prices that are offered. It breeds dealership loyalty for future vehicle purchases and does not come with much cost to the dealership. Let's face it, there are so many ways you can purchase through the internet now that keeping prices reasonable (unlike Toyota Sunnyvale, where I will never buy even a screw.... or a vehicle now) just makes sense."
"Online ordering process is very easy and straightforward."
"The day after my order went through I received an email telling me my order was being canceled. When I emailed the parts department they responded by telling me they screwed up and that I would have to reenter the entire order. No offer to help - nothing. At this point the online discounts barely cover the shipping and handling cost. And I'm the one doing all the parts lookup and ordering. So I think I'll just switch back to my local Toyota dealer."