ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.11/5
Shipping & packaging:
0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5

Verified
3/5

2022-10-31

Online Ordering - Air & Cabin Filters

"Main reason for the 3 star rating is because I experienced an issue with the website, i.e., it indicated that the air filter was not available at the Stevens Creek location. Contacted the parts department and spoke with Marcus, he was super helpful and fixed the parts issue while we were on the phone. Overall a great customer service experience.

On a side note, I do believe that the website's search capabilities, user interface and checkout process can be improved.
"


Verified
5/5

2022-10-29

Easy ordering

"Easy finding the parts and order process"


Verified
5/5

2022-10-26

Cheaper Online

"Know your car VIN to avoid buying the wrong part"


Verified
5/5

2022-10-24

Great price on OEM parts!

"Super fast shipping’s don the best price in OEM parts! Secure purchase process !!"


Verified
5/5

2022-10-24

Vin number verification is a plus

"Perfect fit! They verify the right product for your vehicle before the sale!"


Verified
5/5

2022-10-15

Hard to find FJ40 parts

"Consistently helpful finding and ordering hard to find FJ40 parts for my 1973 Baby. "


Verified
4/5

2022-10-14

Need to be simpler

"User experience needs improvement "


Verified
2/5

2022-10-10

Shipping hiccup

"Why doesn't it allow you to ship at another address instead of your billing address?"


Verified
5/5

2022-10-09

Stevens Creek Toyota - -the best place to buy factory Toyota parts

"--they have the best prices on factory parts and good service -- simply, they want to sell a lot of parts; not like the typical Toyota greedy dealer who just wants to make a singular high profit on low volume sales. . -- we need more businesses like this in the world. ."


Verified
5/5

2022-10-02

GOOD JOB

"EASY TO USE PARTS ARE EASY TO FIND AND GET!"


Verified
5/5

2022-10-01

Unbeatable pricing!!

"Called parts sept, great customer service! "


Verified
4/5

2022-09-30

Happy I was able to find genuine parts

"Easy to buy only issue is some of the items don’t have pictures would be good to see what you’re actually buying"


Verified
5/5

2022-09-24

Quick and easy!

"I found the part I was looking for and was able to order and pay easily and quickly."


Verified
5/5

2022-09-23

awesome

"The parts gentleman walked me thru the process he was amazing"


Verified
5/5

2022-09-20

Cheapest parts prices in the Bay Area

"Cheapest prices and helpful sales staff"