"website was easy to use, parts department was very helpful. Only reason I gave 4 stars instead of 5 was the 20 min wait on the phone."

"Great communication - Answered all my questions, helped me out. Will continue to give my business to Stevens Creek Toyota!"

"Called to parts department to find out windshield inserts part numbers, got the numbers and clear instructions how to make an online order."

"Other than that, it was great."

"Ordered floor mats for RAV4- 2018 Hybrid. Quick service and reasonable price. Most important, I know it would be an exact fit in the vehicle. Last thing I wanted was the driver floor mat getting stuck under the brake or something. "

"Great buying experience, except the payment process is a little but lag when trying to use my payment methods and details"

"It was simple and easy. I can't say enough, your site is user friendly which is a great help to me. "

"Local pick up is the best option. thank you."

"I had to locate the part numbers on another dealer’s website and then copy them into the search for this dealer’s website. The images shown for the search terms are useless."

"discounted parts when ordered online!! great deal!"

"Want to pay with CC, has PO box address. Want to ship to home address.."

"They had the lowest price and would have it in a day or two."

"I found Toyota TrueStart battery to have prorating up to 84 months, and picked it over third party batteries since the price is similar."

"mi experience es buena por ser primera vez que compro en linea"

"The discount, the parts the delivery method was owefect for what we needed.
However the online ordering system kept asking for our information but would not accept the corrections. Almost had to drive to dealership for help with thos online order. After the fourth attempt it went through. If a part is being delivered to the dealership why would it make us fill out our shipping address and then tell us it was wrong three times?"