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Product & services pricing
0.00/5
Chance of future purchase:
3.34/5
Shipping & packaging:
0.00/5
Customer service:
2.92/5
Return/Replacement policy:
0.00/5

Verified
3/5

2022-09-20

No Call Back

"I called and left a voicemail for the online order parts contact but never received a return call (as of this writing approx 5 days since I left the voicemail).
I ordered the part with my question still unanswered and am hoping for the best.

Despite having ordered parts multiple times in the past from Stevinson, I'll probably look elsewhere from now on when ordering Toyota parts.
"


Verified
5/5

2022-09-19

The help I received from Hunter with Stevinson Toyota West at 780 Denver West Colorado Mills Blvd., Lakewood, CO, 80401 was excellent.

"Hunter was extremely professional and knowledgeable. He was very patient with my numerous questions and was successful at finding a couple of parts that I absolutely could not find elsewhere. I am a very satisfied customer and I will check with Stevinson Toyota West for future needs."


Verified
5/5

2022-09-19

Parts I need

"Had all the parts i need for my 96 Landcruiser."


Verified
3/5

2022-09-18

POOR PICTURES OF PARTS

"The pictures of the parts being ordered were very poor."


Verified
5/5

2022-09-18

OEM

"Perfect fit parts at fair prices and delivered promptly."


Verified
5/5

2022-09-15

Easy peazy

"Quick find .. Easy to navigate"


Verified
5/5

2022-09-04

Tacoma Roof Rack

"Fast Delivery. Arrived intact with all pieces. Easy Install and looks good."


Verified
5/5

2022-09-13

Great Prices!

"Cannot beat the prices that Stevenson Toyota is offering on parts. Saved hundreds over other Toyota dealer prices. "


Verified
2/5

2022-09-06

Problem With The Related Products and the Search Engine

"Upon ordering front brake pads (which was easy enough) we tried ordering the front, metal shims for the front brake pads but they weren't as easy to find. Only the rear metal shims appeared in the related products section of the search. We thought this was somewhat counter-intuitive."


Verified
4/5

2022-09-05

"Free shipping promotion did not work with code FREESHIP** for Labor Day sale."


Verified
5/5

2022-08-31

Ashley in the Service Dept saved the day

"While trying to order parts to get my wife's Prius back on the road, I called Mountain States Toyota to confirm that the parts were in stock.
Call ended up going to someone on vacation and then the computer ended the call.
Called back and opted to speak to an operator in the Service Dept and Ashley picked up. She made sure that my questions were answered and even helped me save some more time and money.
Thank you Mountain States Toyota for hiring such good people that are willing to help each other and take good care of customers.
"


Verified
5/5

2022-08-30

Great Customer Service For Online Orders

"The representative handled all my issues and was very friendly to talk with. "


Verified
4/5

2022-08-24

Old Man Technology Struggler

"I struggled finding the door lock location ( not your fault).
Then I struggled seeing my VIN number (not your fault).
Then I struggled finding a good credit card (my wife’s fault!)
"


Verified
5/5

2022-08-22

Pricing is great!

"Love being able to pick up parts at the local shop. Prices are great with the online setup!"


Verified
5/5

2022-08-15

Quick and Easy

"Very fast and convenient for purchase and local pickup."