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Product & services pricing
0.00/5
Chance of future purchase:
3.34/5
Shipping & packaging:
0.00/5
Customer service:
2.92/5
Return/Replacement policy:
0.00/5

Verified
3/5

2023-01-11

Ever feel trapped at a dealership?

"I really like the tailored experience that comes with using you vin#. It takes the guesswork out of multiple like parts for the same model vehicle.
I am changing the transaxle fluid in my RAV4 and thought I pick up many other hard to find maintenance parts that big “A” may have, or send the wrong part, or the local auto shops don’t really stock. But I spent a good hour plus browsing and writing down part number and prices so I could comparison shop and found that I just need to place my order on the closest dealership that ships parts.
So I pick the default dealership a few hundred miles away since it will be shipped and then loaded up my cart with my selections. That took another 15 minutes because I already knew what I wanted and had part numbers.
As I’m loading the cart I notice the price is lower than msrp and thought maybe the dealerships in my state had even better prices if I comparison shop them.
That’s when the real nightmare began. I have a full cart and would like to go to another dealership. Nope! Doors locked! I tried for another twenty plus minutes to find some way to change it. Denied! Like a house of mirrors I couldn’t do it. But I already have a full cart! I just had to see if I could shave a few bucks off.
Long story longer I had to open up a new parts window and do it all over again with the new dealership. Same after that. Finally after multiple windows open I was able to choose the lowest bidder.
I saved a cool $6 by window shopping several locations.
You know looking back, it may not have been the best use of four and a half hours of my time, but it sure gave me the real dealership experience in the comfort of my own home. I think I’ll bump my rating up one star for that.

Edit: The rating is for parts.Toyota.com not Stevenson Toyota West. It’s just unfortunate for them that the beginning website lacks a rating pop up or I would have done this there.
"


Verified
5/5

2023-01-10

quick and easy

"I tried ordering directly from my local toyota dealer - they don't respond. I did this in a few minutes and got a discount. "


Verified
4/5

2023-01-08

Saddened that DEBIT cards not accepted

"found the parts i needed right away after inputting the VIN number, went to check out and no-go for a debit card purchase. Would also be amazing to have paypal or other form as most parts stores do. Thank you, i have been looking for the right parts for my tailgate latch for a long time. Stevenson has the best price online WITH the free shipping. Without free shipping code, i would've had to use ebay. yuck."


Verified
5/5

2023-01-03

Great prices

"Was going to order these on Amazon or eBay but found that my local place had better prices and free pickup."


Verified
5/5

2022-12-31

Easy To Find Parts / Fast Service

"In the process of working on my ‘89 Landcruiser, I needed various miscellaneous parts; gaskets, seals, cone washers, nuts, wiper parts…..etc. Toyota makes it easy to look up and find parts with good schematics and confirmation parts fit my vehicle. Stevenson has been on the ball with rapid processing and fast, clear shipping options. It’s great to be able to still find genuine parts for my older vehicle. "


Verified
5/5

2022-12-31

Easy peezy

"Found the part I needed, price way below other sites and I can pick it up 10 mins from my house. "


Verified
5/5

2022-12-28

OhNoThereGoesTokoyoThereGoesGodzilla!

"Will see after parts are delivered!"


Verified
5/5

2022-12-21

The only Place to Go for Toyota Parts

"Best price, Free shipping and Fast Shipping. I have several orders placed and it's the only place to go for OEM Toyota Parts!

Joe F.
"


Verified
5/5

2022-12-19

QUICKLY

"IT WAS A GREAT WAY TO GET MY PART QUICKLY AND PICK UP LOCALLY!"


Verified
5/5

2022-12-19

Always easy

"I've ordered parts online from Stevinson Toyota numerous times. It's always easy and saves me money."


Verified
5/5

2022-12-15

Easy website.

"Easy to find parts on the website. "


Verified
5/5

2022-12-15

Quick and responsive

"Great experience ordering parts for my Tacoma. Quick order processing, timely updates, and quick shipping!"


Verified
5/5

2022-12-13

Great Price and free shipping

"Has all the OEM Toyota parts needed and Free Shipping."


Verified
5/5

2022-12-09

Easy to Use

"Nothing to report. Site is user friendly."


Verified
5/5

2022-12-08

Oil filter

"It was ok to order it on line. "