"I ordered two items that they shipped separately. One came, one didn't. When I went to track it, the tracking numbers wouldn't work. So I waited a couple more weeks for delivery. When it didn't arrive, I went to check the status. It said it was delivered, which it was not. So I reached out to customer service. They told me that $18 of my order was declined so they cancelled the one package. And I needed to reorder the item. I don't understand why a portion of a single charge could decline. The entire charge would decline, not just a portion of it. Also, WHY DIDNT YOU LET ME KNOW SOMETHING WAS WRONG WITH THE TRANSACTION THEN??? I had to find out by reaching out to them weeks later. I did end up recording it and it came without a hitch. I just don't understand what happened with the original order. Seems weird to me! "
"Need to return them the brackets do not fit in them"
"I ordered a few grids and connectors to try things out and they’re really good quality. They shipped fast too. Highly recommend for any business looking to make a nice display or stand. "
"It was disappointing, as I lacked the time to arrange for a replacement shipment before my event. I had hoped that all the materials would be delivered, but unfortunately, that was not the case."
"Title says it all; Appreciate the service and expediency. "
"Great prices, good selection, easy ordering & fast delivery."
"I ordered 5 extravision cabinets prebuilt and they arrived in perfect condition. I also ordered 8 slatwalls that came in undamaged. There were a few acrylic accessories that were broken in transit and they were replaced immediately no questions asked. An excellent experience. "
"Great selection and prices plus fast delivery. Several purchases for business over last few years. Thanks again."
"I am good with the product, it is perfect for the produce I am harvesting with the children at our school. However, when I checked out it said had free shipping (have photos), then was sent an email saying I owed for shipping. I called someone and she was very nice, but there was NO customer honoring whats so ever! And then did not explain it would not be shipped until I paid and so I had to pay for it to come. I was late on a project with my students. This is upsetting as I work for a non profit, paid out of pocket, and then was given false information. I did go ahead and pay it cause I really needed the product and did not have time to search elsewhere. I hope you do not treat me or anyone else this ay in the future, and fix your website."
"I needed a way to store all the tissue paper and larger bags at my small shop, where space is very limited. Store Supply Warehouse had the exact product I needed at the absolute best price anywhere (and I checked EVERYWHERE!) Delivery was fast, the rack was easy to set up and overall - this was just a great experience. "
"I know nothing about welding, but there was a brown mud like substance left on every hook (120 of them). We had to soak them in hot soapy water then scrub with a brush to clean them before use. "
"EASY SHOPPING ONLINE, VERY EASY CHECKOUT AND FAST SHIPPING, THANK YOU"
"They shipped the wrong sign holder but reshipped the correct one immediately and allowed us to keep the incorrect one at no cost to us."
"Shipping was quick but expensive. Ordered two grid panels and the package was delivered without feet for one of them. "
"Our store sells environmentally sustainable products of all kinds. We have been looking for wire shopping baskets, and Store Supply had them. They stack in a convenient floor rack that sits near our door. It cuts down on the worry that shoppers are tucking things out of sight in their bag, and it makes shopping easier for the customer and (I'm guessing) more fruitful for the store!
Ordering was easy; delivery was quick and seamless!"