ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.32/5
Chance of future purchase:
4.28/5
Shipping & packaging:
3.90/5
Customer service:
3.87/5
Return/Replacement policy:
4.09/5

3/5

2023-01-29

Freight

"I placed a order on line and remembered that I needed to add some tags to the order. SoI called and asked if they could add them to the order. It was already in the system so she suggested that I cancel it and then place a new order with both items on it. I did that and was charged twice for freight anyway. "


5/5

2023-01-27

Great service, great timing, and great product

"I found the website to be very user friendly and the product description and reviews helpful in determining what I needed.
I received text/emails regarding status updates and ended up receiving my products 2-days earlier then planned.
Putting the clothing racks and wheels together was very easy. The racks are very sturdy and durable and are doing great in holding everything I need.
Highly recommend!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-01-27

Thank you store supply warehouse!

"The order arrived within what seemed like a day or two of purchasing! Came packaged ready to go and the product has always been useful. Will definitely use them in the future as they have so far not disappointed with their quality and item selection!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-23

1st Time Customer

"We are in the process of opening a new store in Fort Myers, Florida, and signed up with Store Supply Warehouse. We found fabulous hang tags in our store colors! Everything was delivered promptly, and we are very happy with the items! We have now placed 3 orders within the last month. Every time we go on the website, we find another "must have" item!"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2023-01-20

Shipped quick and fully assembled, great customer service.

"Got my case and register stand shipped fully assembled cheaper than I could find them most other places unassembled. Nyk in customer service was great and helped verify everything was in stock and ready to ship before I purchased. Great experience. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-01-18

First Time Order Was Great!

"This was the first time I have placed an order through store supply warehouse, my experience was great. The shipping was reasonable and fast. The merchandise that I purchased was also very reasonably priced!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-01-17

Fast delivery

"I got exactly what I ordered and it was there within 2 days!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-04

Experience with Store Supply

"I've ALWAYS loved buying from Store Supply because their products are high quality and the shipping is fast. I have never had to call them because the items are always excellent!"


3/5

2023-01-02

meh value

"easy to order, but received no email confirmation, no email receipt with the order details. Could not find items detail in my email and had to look for information for a return. Still looking for the information on my original order and cant find my paperwork. Considering how high your shipping rates are, I'll not likely bother to return a $35.00 item since I have top pay shipping to return again. The products I bought were of good quality, but I most likely won't be back to shop because of the lack of customer service. This survey was the first notification I received from you since my package arrived. No invoice, no confirmation, no nothing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-28

Quick Turn Around

"I am super satisfied with my order. I place it on a Sunday and received part of the order in two days and the remainder of the order before its scheduled date. The grids were easy to assemble and looked great for the vendor show I needed them for. Super impressed with this company and will be recommending to others! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-12-23

Great experience

"The item arrived quickly and with no damage. It was exactly what we wanted.

Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-18

Store Supply shipped items as requested. FedEx did not.

"I paid extra to have items delivered by Thursday, December 8. FedEx stated they would not deliver box unless someone was there to receive it since we are a museum and classified as a business. However, they recorded that delivery was attempted that night about 6:00 pm. We close at 4:00. Tracking stated that another attempt would be made next business day. I called customer service and was told the same thing. I stayed after work on Friday, December 9 until 6:30 and was on the phone trying to talk to a real person before I was informed that "next business day" meant next Monday. I requested the package be delivered Saturday, December 10 before noon. I and other people were at the museum before 9:00 am that Saturday. At noon I went to tracking to see the progress only to see a message stating attempted delivery at 9:10am. NO there was not an attempted delivery at that time, people were here. Anyway, the package was laying on the porch Tuesday morning (December 13). Days after I needed it. I am very annoyed with FedEx."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

4/5

2022-12-18

Missing part

"I received my order on time but the package got damaged in delivery and the poles were missing. I called them and they were pleasant and let me know they will send replacement right away. I just wish they have updated on this information but I did get the replacement quickly. "


5/5

2022-12-15

Amazing

"The 2x6 foot metal standing grids that I purchased to display my wreaths on for my sale were awesome. They were sturdy, easy to carry, and were perfect for displaying the wreaths! I will be buying more! Thank you so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-12-15

Wow! What service!

"I had a difficult finding the article I was looking for until I found Store Supply. My order came within only a few days of ordering, but there was an error with what I received. I emailed customer service and received a reply with an hour. I was told I could donate or keep the 1 item that was sent in error and that the corrected item was on the way. And it was! Great value, great produce, and excellent service! I will recommend to my friends and would do repeat business here in a minute."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges