"I've submitted my tax exempt status at least twice in the last year, yet I continue to be charged taxes and have to call to get a refund. I also sign up for the "green" receipt, but rarely get that invoice emailed to me. I also have to ask for that each time. "
"I have always had good luck buying from Store Supply. Orders come quickly and as described. I only wish shipping was a little cheaper."
"I only ordered two clothing racks, only received one at this point but was billed for both, so I had to take time and call to find out if there was a second box that missed delivery or if the rack was backordered. Found out it was backordered and was supposed to arrive the following day to the warehouse....I'm still waiting for the second rack to arrive at my store at least a week later. The rack I did receive is black vs chrome and arrived scratched/gouged on it's up facing edge of the base. I decided to keep the rack because it's needed despite the scratches.
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"Thank you for sending out a replacement item fast for what had been delivered, wrapped very nicely in a fragile marked box but somehow still got broken in the shipping process. It arrived faster that I would have expected, and was wrapped even better than before. I appreciate your response, and understanding.
I’ll definitely use your business again in the future!
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"I placed an order and was told that our non-profit status would need to be confirmed by outside company. No notification sent confirming our approval. 10 days later when I asked and then went to finally place the order several of the items I wanted were no longer available."
"Product is always great. Outstanding customer service. My order was placed/filled incorrectly. Spoke to Carla today who went out of her way to fix the order. I truly appreciate the customer experience. Store Supply will always be my go to for business supplies. "
"I am very pleased with my purchase. The items came quickly and were easy to assemble. I will definitely come back for additional supplies for my small business. I appreciate your service to small retailers."
"The website was easy to navigate and informative. I was able to place my order and pay for it in a few minutes. The product was received a week later without any incidents. I would recommend utilizing this company to anyone. "
"No matter how big or how small my order is, It's always shipped quickly and priced right. Small businesses appreciate the service and product quality from Store Supply Warehouse."
"Whomever packed my order had to have known it was broken"
"It gave my stand a nice view of my merchandise, everyone was touching and buying, is one of the best investments for my business.
It is very sturdy and takes a good amount of weight. I wish I could share pictures."
"Amazingly fast turn around"
"This was my first time ordering. I have to say prices are very reasonable and the quality is great! I have to say the customer service is excellent, I have contacted them regarding one of the missing pieces and they shipped it promptly. I will be ordering from this store for my future need. "
"I ordered a medium duty vertical wall standard but somehow it turned into heavy duty standards which I definitely don’t need. If you look at the picture shown, it shows a light duty standard even on the confirmation email. I’m not sure what happened on the site but I remember seeing both options and choosing the light duty. "
"I ordered a number of accessories for my gridwall system including long hooks and baskets and my order shipped out the same day! The products are of high quality and match the website photos and descriptions. I will definitely be going directly to this site again when I need more!"