"Simply and easy to very use "

"Great. much cheaper ticket"

"Would use again if the opportunity arrives"

"UI was a little confusing, but the prices are actually really good (I was comparing to CapitalOne Travel) and they got back to me quickly."

"Everything is easy to use and very clear. "

"I had a problem with my email booking and when we called the help desk the agent dealt with the issue in a professional manner leading to a satisfactory resolution "

"I needed to reschedule a flight due to a terrible situation that I was in. The team went above and beyond to process my request. I can't recommend this site enough for students all around the world. Truly amazing customer service."

"Easy and quick, but you have to wait 1 week to confirm with airlines "

"Very easy to get what I was needing"

"Loved the service and convenience of finding flights across multiple airlines"

"Good. If I get my ticket soon"

"I always book my flights theough studnet universe."

"We thought this site was great, love student pricing and all. BUT when a problem comes up, it is clear that you are on your own and this company will not resolve it or is only going to resolve it for a list of fees - cute trick. The issue that occurred at the airport that caused the missed flight was resolved over the phone with the airline and they gave a green light to rebook at no cost (thank you KLM, you’re the best), but the third party agency needed to call in, seems like a simple step… That was 9 hours ago. Divanni, who is 18 years old, was stranded for 11 hours in the airport waiting for 'an email' that has still never came, though updates were promised. There were two flights today that he could have been rebooked on. NO COMMUNICATION FROM SU. this is shockingly bad customer service, because flight cancellations and changes are obviously urgent situations, and airlines typically resolve it as quickly as possible. student universe seems perfectly fine with stranding students, young adults, in precarious situations and trying to get more fees out of a desparate situation. We called at least five times because there were no emails or return calls. Called again this evening, and immediately after we see that the reservation has been deactivated and cannot be opened. Interesting. We are keeping documentation of all of this, and will work with KLM to report this to consumer protection authorities. DO NOT TRUST THIS COMPANY!!! THEY WILL ABANDON YOU WHEN ANYTHING GOES WRONG EVEN IF IT IS EASILY REPAIRABLE. "

"Excellent customer service."

"Student Universe is an amazing service and i highly recommend it to students travelling. "