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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

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5/5

2023-12-09

Thanks!

"Easy purchase, great app and website"


4/5

2023-12-08

$25 Ticket

"It was difficult and took a while but eventually got inside and got the ticket"


5/5

2023-12-08

Nice

"Nice booking experience!!"


5/5

2023-12-05

verygood

"very good it’s the cheapest tickets I ve ever bought"


5/5

2023-12-03

Excellent customer support. Very competitive price.

"Excellent customer support. Very competitive price. "


5/5

2023-12-03

Love the customer service!

"Excellent!! Quick response. Try their best to find the best solution and best price when I need their help to change my flight tickets.. "


5/5

2023-11-29

first time user

"user friendly and such a good price!"


5/5

2023-11-28

Legitly discounted prices!

"They offer genuine deals and I almost always end up booking through StudentUniverse "


Verified
5/5

2023-11-28

Loving this site

"What an amazing site I have found for the students! "


4/5

2023-11-26

Satisfied with the options

"I ordered my tickets on Black Friday when they said there would be discounts on the areas I was headed to. However, it didn't use some of the discounts it said it would. The prices weren't terrible but it could've been better. "


5/5

2023-11-26

Always the best price and the best experience!

"I started using Student Universe since 2017 and always managed to find excellent deals in comparison to any other website. The website is 100% legit and I bought tickets from this website at least 7 times. "


1/5

2023-11-23

Scam

"Horrible service and an absolute scam of a company! I am a university student so I always try and look for the cheapest option to fly home to visit my family from school and I discovered studentuniverse. I had booked my round trip flight with them taking westjet as the airline and I could not FATHOM how ridiculous the "hidden" policies they have. I had my departure flight in 2 days but I suddenly got sick and needed to go home 2 days before my flight so I called westjet and asked to ONLY rebook my departure flight, which they did for that day. So I fly home no problems until I decide to check my reservation for my return flight and it says it doesn't exist. So I call student universe and they tell me that they cancelled my return flight because I didn't go on the departure flight that i booked originally? Excuse me? I never asked for a cancelled return flight and they didn't even refund or credit me for the flight THAT I NEVER even took. They are just looking to take your money and it was nowhere written that this would be the case. After hours on the phone with the supervisor, nothing was done and all I kept hearing was "sorry for your troubles" This is a complete breach of consumer laws and I hope nobody has to go through this like I did. Do yourself a favor and book with Expedia or any other third party website or just through the airline itself"


4/5

2023-11-21

VERY GOOD

"GOOD EXPERIENCE WITH STUDENT UNIVERSE"


5/5

2023-11-20

YAY!

"Awesome experience! Website is easy to navigate, and the call help line was super useful!"


5/5

2023-11-19

Quick response

"The first time I hesitated, but overall very good "