"Took over a week to process order. Then more days to get into the mail. Then the mailing. No explanation. "
"And the things that I needed, were on sale at that"
"it cost just as much for shipping. Out of control!"
"The seller communicated shipping expectations. Products arrived as anticipated."
"Easy to find the parts I needed."
"Great store have all the right parts very happy"
"I purchased a moonroof air deflector for 2020 legacy sport and it arrived with no instructions other than a "Attention" sticker stating go to Subaru Technical Information System website to download instructions..... Only rub is!!!! its $34.95 for 3 days of access to find and download what you need. WHAT!!! All I want is to install this moonroof which cost me over $100.00. They either need to be upfront about total cost to purchase and get instructions or just do the sensible thing and put the instructions in the damn box and ship it. Do they need the money that bad???? You pay extra for everything that makes this car what it is and ow they stoop to this type of scalping... "
"Easy and simple. Everything you need"
"Fair price and easy to used wed site to get the specific part needed"
"Easy to find what I was looking for. "
"Always have fair prices, shipping times are relatively quick, and the ability to look through diagrams makes it easy to find the dumb little parts I always need and their part numbers."
"It was kind of confusing finding the exact wiring harness for my 2005 Impreza STI. Multiple options popped up and I had to look through the description of each one to find the description that said it was for a STI. The other options that popped up were for a Legacy or a Forester. Please update that. "
"The online purchase experience went smoothly and I picked up the parts as ordered at the Superstore location, no problem."
"I put in my make model and last 8 of my vin, ordered the part, and then waited. The next day I got an email stating that the part I ordered was not compatible with my vehicle, they gave me the correct part number, but could not modify my existing order. I emailed back inquiring about my options, requesting a cancel, and asking about a release on the charge. Over the course of 4 emails they were quick to respond, very apologetic, and did everything they could to help me get the situation handled. I will definitely shop with them again in the future. "
"Easy to find what I was looking for and it was ready to pick up the same day."