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Verified
5/5

2021-01-25

The online purchase experience

"The online purchase experience went smoothly and I picked up the parts as ordered at the Superstore location, no problem."


Verified
4/5

2021-01-23

Wrong part great customer service

"I put in my make model and last 8 of my vin, ordered the part, and then waited. The next day I got an email stating that the part I ordered was not compatible with my vehicle, they gave me the correct part number, but could not modify my existing order. I emailed back inquiring about my options, requesting a cancel, and asking about a release on the charge. Over the course of 4 emails they were quick to respond, very apologetic, and did everything they could to help me get the situation handled. I will definitely shop with them again in the future. "


Verified
5/5

2021-01-14

Great Service

"Easy to find what I was looking for and it was ready to pick up the same day."


Verified
5/5

2020-12-09

Good diagrahms

"It was helpful to see the part in relation to other parts - so I knew I was getting what I needed."


Verified
5/5

2020-11-29

"Great website thanks for having accessories for a 2003"


Verified
5/5

2020-11-08

Great service.

"Emailed them and they responded right away. Kept me updated until I got my items. Definitely recommend! "

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Verified
4/5

2020-11-03

"Pictures were easy to follow. I don’t know what the delivery will be like. Directions were also easy to follow. "


Verified
3/5

2020-10-12

Customer support is lacking

"Parts added to cart disappeared at checkout. Placed a second order for the missing parts. Paid double for shipping, no customers support responded to my message to please combine the two orders. The parts showed up on two different days when ordered 5 minutes apart."


Verified
5/5

2020-09-25

Just what I was looking for

"My local "Jug-Head" mechanic got carried-away with his air tools and screwed up half of the lug-nut he touched. I had to replaced 1 in each wheel. Replacement lug nut were shipped to Hawaii, not easy feat for most car part stores. Thank You gentlemen.."


Verified
4/5

2020-09-22

"website is a little clunky to search for parts on"


Verified
4/5

2020-09-22

"Shipping shouldn't increase as much as it did for adding such a small item. We'll see how fast shipping goes and if everything is in stock. Other than that the ordering process went fairly smooth. Couldn't find one part needed and had to source it elsewhere."


Verified
4/5

2020-09-19

"Good to go. It would be nice to know if that is all the parts need to install new grille"


Verified
5/5

2020-09-17

Detailed and reasonable

"I enjoyed how the website gives you specific options to make sure the parts fit your Subaru. "


Verified
5/5

2020-09-16

Great experience

"Profesional, fast, and great place to buy genuine parts. "

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Verified
5/5

2020-09-09

Great communication

"They were great at communicating and I got my order faster then expected "

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