ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-09-03

Small order gets big order service at Jacksonville Subaru, FL

"From start to finish, an excellent business deal. I was working off the catalog picture and number for my Subaru Forester 2014 and sent the order in for 3 parts. They e-mailed me back with a "does not fit" my car and gave me the 3 proper part numbers. I don't even know who helped me, but I really appreciate this kind of service. What I ordered was less than $100, but I felt like they want my business with this kind of service. Now, they certainly have it. Thank you, Subaru Parts Superstore."


Verified
4/5

2020-08-24

"Online was easy. I called the parts Dept to clarify left/right on the product and was on hold for almost 10 minutes. That part was not satisfactory."


Verified
4/5

2020-08-20

Was too small.

"Had to cut and put in an insert to get proper fit. Installed easley after that. Good seal."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-08-16

Easy way to order parts

"Shipping was a bit expensive, but worthwhile anyhow"


Verified
5/5

2020-08-15

sunglass holder fix

"easy to navagate the website"


Verified
5/5

2020-08-13

exactly what i wanted

"solid experience, no hassle"


Verified
5/5

2020-08-02

Easy to navigate.

"Good diagrams of parts and easy to select the parts you need."


Verified
4/5

2020-08-02

"confusing with the local pickup warnings always displaying even though I am having this part delivered to my home"


Verified Subaru Parts Superstore Shopper
Verified
5/5

2020-07-21

Service was excellent

"I was given constant updates"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2020-07-18

Best Prices on OEM Subaru

"They have the best prices I can find on OEM subaru. The only problem I had was it showed two different versions of the same part for my car. There was no explanation on the difference between the two. I bought the one that was exactly the same as my old cable but the old cable failed. So I wonder if the the other cable was a stronger one but couldn't find anywhere that said that"


Verified Subaru Parts Superstore Shopper
Verified
5/5

2020-07-14

Shifter Casing Hole Cover ...

"They had the part I needed and it was easy to find! Great communication and fast shipping. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-07-13

"Quick and easy...and cheaper than the dealer"


Verified
5/5

2020-07-10

"Putting this rating bs on website only grates on us"


Verified
5/5

2020-07-07

Great service

"They were very helpful with getting the parts out in a timely manner. I will definitely order from them again and tell more of my friends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-05

Buena experiencia durante la compra

"Me gusta que me de la opción de elegir el modelo exacto de mi auto y me muestre solamente los repuestos apropiados para mi vehículo. Voy a esperar a ver como sigue el proceso."