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Product & services pricing
4.38/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.75/5
Customer service:
2.09/5
Return/Replacement policy:
5.00/5


Verified
5/5

2024-12-04

Great Service

"I had ordered some clips for the inside of my hood, realized when I got home that they were the wrong size. Went back and the parts supply guy was incredibly helpful and found the correct size I needed. Very friendly and helpful! Also did not know where to go at first and someone directed me to where I needed to be and was very kind and helpful!"

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Verified
5/5

2024-11-17

Quick and easy purchase.

"Walked in and found the right vehicle.
Took home same day.
"


Verified
5/5

2024-09-30

Parts

"Order on line for parts for my vehicle and it was very easy. My order was ship and delivered. . Great service. "

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Verified
5/5

2024-09-10

Perfect!

"Good customer service and easy to buy.."

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Verified
5/5

2024-09-07

Great Service and Communication, Parts Counter

"Ordering the part was a bit clunky at check-out but that is on Subaru corporate not the dealership. Once I checked out I received updates at every step and was notified promptly when the part arrived at the dealership for pickup. The parts guy was knowledgeable and efficient. The part was new as expected and sealed in the bag. I was in and out in less than 2 minutes. I would recommend the local pickup option given the high shipping cost.

Overall, the process was simple. I would definitely recommend ordering parts online from this dealer.
"

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Verified
5/5

2024-09-05

Excellent

"Very easy to order. The turnaround time was really quick! Highly recommend!"

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Verified
5/5

2024-04-13

1st time purchase

"Easy website. On-time delivery."


Verified
5/5

2024-04-10

On time delivery at an excellent price.

"The service was very professional and friendly. "

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Verified
5/5

2024-04-04

Very smooth

"Had my order ready as said. The man helping me was very personable. Everyone I spoke to was nice "

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Verified
5/5

2024-03-23

pick up

"my item was ready when i got there."


Verified
5/5

2023-12-16

Impressive parts dept.

"Friendly , impressive , knowledgeable parts department

Hopefully this will be my new home for a while
"

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Verified
2/5

2023-11-15

Expensive and Useless

"Told me a lot was wrong with the car, went to another subaru dealership and they could not find any of the problems suburban claimed I had, on top of that they quoted me a ridiculous price for the repairs I did not need."

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Verified
5/5

2023-10-29

On-line purchased Subaru OEM parts

"Timely and without hassles"

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Verified
5/5

2023-10-22

Excellent!!!!

"Fast shipping good price happy customer"

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Verified
5/5

2023-09-25

Experience

"Overall positive experience."

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