"I placed my order for the parts I wanted online. I received a quick email saying they were processing my order. All the pieces were ready for pickup the next day."

"Received regular shipping status update and it got here on time!"

"This dealership is on top of things good prices on parts and fast shipping "

"Parts person installed missing part"

"Had a delivery problem but Bill worked it out for me. Good customer service!!!"

"Took too long for parts to get ship, but they were helpful in getting a refund "

"Ask for Paul Hewitt. Great salesman Purchase made easy and painless. Woukd 100% buy another subaru with Paul at suburban!"

"Third online purchase with pickup in store. Always a positive experience!"

"Ordered bug shield for new suburu forester. Part arrived quickly and in good shape. Dealer even helped me with install instructions by emailing pdf file. Couldn't be more happy."

"The service department took in my car on time. The work was completed sooner than I was told.
"

"Poor correspondence, very slow "

"They will only ship your product if your billing and shipping address are the same. Despite what their site says about IP addresses, they would not ship me my product and I cancelled my order. "

"Ordered stuff, got stuff. "

"I ordered a cover for the backseat of my brand new Subaru Impreza from Suburban. They did a great job communicating with me on the delivery of the cover and then sent the instructions via email. I have really enjoyed the interactions with Suburban. "

"John Woodman was great. Very personable "