"Picked up my on line hood blanket order and was assisted by Colin who carried the large box to my car. Nicely done!"
"Excellent experience! This was my second purchase from Suburban Subaru. They are knowledgeable and made my purchase seamless. Billy our salesman went above and beyond to ensure our happiness with our purchase."
"Bought a part online. Picked it up in two seconds. Simple!"
"I ordered a brake hose for my car thinking it would be a dealer-only part. Shipping time was going to take several days. I placed the order, but then looked at a different site to double-check if it was available. The other online retailer had the exact part for 1/4 of the price, and it was delivered the next day. I tried to cancel my order and get a refund but I have not been issued one yet. It has been about 5 days. This site’s catalog is fine and has plenty of parts, but just double-check elsewhere before placing your order as other sites may have what you need."
"The parts department at Suburban Subaru is always on point, 100% friendly, and ready to help with an issue you may be having. Anything my car needs, I go to them first."
"Very good service timely delivery, friendly staff"
"One of the parts employees went above and beyond by printing me out installation instructions fro the Subaru tech manual. "
"Folks in the parts dept. are very friendly. I wouldn’t buy a car there, though, because their doc fees are exorbitant! :-("
"very professional team and competitive prices, glad to do business with them."
"Great team and great experience "
"Great website and easy ordering process! Excellent pricing, including amazing free shipping! And additionally notable, the item ordered was delivered from Connecticut to my home in Pennsylvania the NEXT DAY! Thank you."
"only took like 5 min to pick up my stuff, the staff there were super friendly and nice. just a nicely run operation there"
"Excellent customer service. highly Recommended. "
"They had exactly the part I needed for a good price too."
"They gave me a great trade in for my old car and worked with me to drop the price on a new one. They answered all my questions with a great attitude. "