"Was not told that part of the order was out of stock at time of order. As a result, will not be able to get everything I need by the time for my trip."
"Very good. Lots of excellent merchandise at veryb reasonable prices. Shipping is very quick. They also were quick to let me know that a backordered item was no longer available. Nice customer service."
"Overall experience was great! Website easy to navigate and item ordered arrived quickly."
"There was a short delay in my purchase because of a server glitch between PayPal and Sunnysports. Sunnysports immediately communicated with me, helped me cancel the pending payment and then helped me complete the purchase by credit card. I received my purchase very promptly after that. It was all handled very professionally."
"I discovered Sunnysports when I was trying to find an outlet that offered a discount on a Tracks hiking staff. None of my usual internet sources offered even a small discount, but Sunnysports offered a considerable discount. The only possible problem being that they were out of stock. But they were willing to accept my order as a backorder.
I placed the order then, not intending to complain but merely curious, I wrote to customer service asking if they had any idea when they'd be re-stocked.
I quickly received a very detailed, very personal (not form) reply which answered all my questions, explained the process in detail, and was far more than I expected.
So, although I haven't yet received my merchandise, I'm very happy with the treatment I've received from Sunnnysports. In addition, living and recreating in a mountain area, I've looked over your website and am very impressed with your offerings as well as the information and descriptions you provide. I'm sure that I'll be dealing with Sunnysports again.
M.R.
"
"Service is very good. Quick transaction. Very fast delivery. Highly recommended."
" Fast service, good price for item ordered"
"Excellent!
Very fast shipping."
"Great experience..Had the backpack in the color that was very hard to find..it was delivered in (2) days!!Thank you! Would highly recommend you company.."
"VERY GOOD SERVICES I LOVE THIS STORE."
"this was the first time i had ordered from sunnysports and the experience was flawless. the online experience was easy; i received confirmation of my order promptly; and i recieved my order much faster than they estimated; and the product was just what i ordered. i would order from sunnysports again!"
"Purchased a 2011 Camelbak on clearance - great price!"
"I loved the vast selection, the pricing and the products delivered. Fast ,easy and reliable service. I will definitely be back"
"Never received my package!"
"Good selection, prices, fast shipping."