"Exactly what I needed to repair my heater "
"Placed order on 04/27/24 and material arrived on 05/01 which was sooner than I expected. Prices were the best I found and material showed up in excellent condition. Would highly recommend if anyone is looking for a pool supply provider!"
"Ease of access for online users "
"Exactly what I ordered and delivery was exceptional!"
"Sunplay shipped the correct part, but when I went to install it, found too much damage to my unit to make the repair worthwhile. Sunplay accepted my return with little hassle. I only had to pay for return shipping, which was more than fair. I would definitely do business with them again. "
"Ordered Maytronics part number 9980703 on 4/18/24. Website said it was in stock, "Usually Ships Within 1 Business Day". Got an email on 4/19 saying it was backordered until late May. At the time of this writing on 4/20 the website still says the part is in stock.
Bad business, waste of my time."
"Sold me a part in stock then cancelled order cause they didn’t have it. Still waiting on refund."
"The control module arrived promptly, however, my tech said it wasn't the issue, so I returned it without issue or problems. Good Company."
"This was my first order from Sunplay and it went perfectly. Fast shipping and delivered what I ordered. Highly recommended and will purchase future items for sure. Thanks! "
"I ordered a spa filter cartridge and within a half hour, realized it was the wrong one. I tried to contact the company to cancel it, and no one answered the phone. I emailed them three times with no response. Then, I searched their website about how to cancel an order and contacted customer service using the form on the website. Again, no response from the company.
I've called every day since I placed the order, and there's no one answering the phone. This is the worst customer service I have experienced. I will be disputing the payment on my credit card and will not use Sunplay again."
"Best price I found on line. The display arrived quickly and works perfectly. "
"The item still hasn't shipped. Looking at the tracking information, the shipping label was created 4 days ago. Why hasn't this shipped yet?"
"Went smooth - I like that"
"My order for a pool skimmer basket was easy and delivered quickly.
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"Quite prompt. No issues thus far."