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Verified
3/5

2019-06-08

"Website search difficult to use"

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Verified
5/5

2019-06-08

"Hey, you are lucky I clicked the stars. Quit while you're ahead."

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Verified
1/5

2019-06-08

Pathetic service and customer care

"After ordering a part I waited 6 days after not hearing anything. Cancelled the order and they shipped it out the next day. Now they are wanting me to pay to ship it back! I called and talked to a representative telling to cancel, later left a follow up message and emailed. They said they never got my messages but funny thing all the follow up emails they responded. Purchased same item from PST pools in Tucson, AZ and received in 3 days! Shop elsewhere"

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Verified
5/5

2019-06-06

"very easy website to use. thanks"

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Verified
4/5

2019-06-06

"just ordered chemicals, hope there are no problems"

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Verified
5/5

2019-06-05

"So far so good, first order! Hope it's a real site and I receive the product quickly! It seems to be Google powered which make me feel good about this site."

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Verified
5/5

2019-06-04

"Easy navigation. Competitive pricing. Great service."

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Verified
1/5

2019-06-04

Worst experience I’ve ever had with online retail

"Advertised 5-7 day free shipping on my order. After 3 weeks, no update and no shipment. After my email to customer service went unanswered for 4 days, I called and was promised expedited delivery. My order arrived with half of my order and no update. Called and waited over an hour on hold before reaching someone and emailed again. No response yet again so had to call again. Finally reached a rep who said sorry it will be coming soon. When I asked what can be done to make this horrible experience right, she said the order will be on its way shortly. After almost a month late, I find this beyond unacceptable. Stay far away from this company who can’t be bothered to send you what you paid for nor care at all for your business. I would give them -5 stars if I could."

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Verified
4/5

2019-06-04

"Just ordered for the first time. I will let you know how it turns out."

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Verified
5/5

2019-06-04

Super fast and easy!!

"Was quick and easy. Great price too!!"

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Verified
4/5

2019-06-04

"For one dollar more I could have had free shipping .. which cost 8 dollars... "

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Verified
5/5

2019-06-04

very good

"thank you for the service"

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Verified
4/5

2019-06-03

Pool Supply

"No problems, pretty fast."

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Verified
5/5

2019-06-02

"Shipping too high, free shipping is more the norm."

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Verified
5/5

2019-06-02

EXACTLY WHAT I NEED!

"My original pool store closed the retail supply part, and the other local store did not carry the O-rings I needed for my chlorinator. I typed on-line the R # to my o-ring and this site popped up immediately. It took me in total 5 minutes to purchase what I needed. Great supplier here!"

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