ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-06-17

Thanks

"I have been using your site for 3 years, I find what I need at a reasonable price....so far my experience has been excellant"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-06-17

Easy Shopping Fair Prices

"Found you with a Google Search. Prices very competitive. Easy Checkout."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services

Verified
5/5

2019-06-16

Thanks

"No problems... ,,,,,,,,,,,,,,,,,,,,,,,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-06-15

Great prices and free ****

"Very good prices and me handling charges"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-06-15

Sweetness

"Good price and good detail info on cable I needed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2019-06-14

First timer

"Hopong the plug works for my Dolphin cleaner. Thete wasn't a detail shown on how it installs so fingers crossed."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-06-14

mom200

"had exactly what i wanted at a great price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2019-06-13

Scam from the beginning

"Ordered an $800 cleaner that was advertised in stock and my credit card was debited immediately. Website stated it would ship the next business day. After 3 days no shipping notice so I called customer service. I was told it was back ordered. For the next 2 weeks I checked Sunplay's website everyday and Sunplay advertised that the item was in stock when it was not. Called after waiting 2 weeks and was told that they had 4 in stock at their Ohio warehouse. Great, I been waiting 2 weeks, how about shipping one of those out to me. CS agent assured it would go out the next day. Waited 2 days, no shipping notice. Called and was told that it was out of stock. Cancelled the order. The price of the cleaner went up $80 after I ordered it. I am convinced they would never have shipped me one as they wanted to sell them at the higher price. Now the other vendors are out of stock also (at least they show no stock on their websites). Read the Yelp reviews - they tell the same story over and over."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-13

"Easy and fast checkout. Will shop again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-06-13

Great Ordering system

"Thank you for a smooth transaction."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-06-12

Great price on pool

"The price was reasonably priced and shipping was free!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2019-06-11

Terrible service

"DO NOT ORDER from this company. If I could give them 0 stars I would. Absolutely horrible customer service. I ordered a slide and mounting kit 14 months ago and they will not stand by the products they sell. No where on the website does it list the slide cannot be used for a saltwater pool and now the deck hardware is all corroded. They will not help replace the slide or the hardware. They basically apologized and said they could do nothing. Now I'm out $1700 and have to buy a whole new slide for $3000. I will never buy another thing from this company and if you have read any of the other reviews you should stay far away!! The website does not provide adequate information for ordering appropriate pool equipment. "


Verified
5/5

2019-06-10

"Very good site to order from. I'll be back again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-06-10

Run around customer servi

"I bought this same product from Sunplay a year ago. It’s already broken! I called Sunplay’s Customer Service team and asked a question about the product warranty. I could not remember the exact name of the product. I asked the rep for her help. She told me that was a technical question and that I must call the manufacturer for that information. I did not consider that a technical question but there was NO WAY she was going to assist me further. She doesn’t even deserve a four but Sunplay has good prices and they ship timely. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-06-10

Great s

"Found just what I needed at an outstanding price. Free shipping as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases