"Very quick delivery, item was as described. Though the shipping notification was emailed after the item was delivered."

"Supermedia store is a great place to order and my product gets here immediately. I just bought 200 of the Tayo U DVDs to record on and Ive not had a bad one in the bunch. I order all my paper, inks, storage, and computer products from these guys and will continue to do so ."

"As always, excellent service. Supermedia is my first choice for ordering ink and toner. They are quick to ship and if the item is not available, they are quick to let you know and provide you with options. They always update their status so you never have a question about where your items are. Thanks again for such wonderful service!"

"Excellent service and prompt delivery. No issue with product to date."

" Supermediastore, given a look at many of their reviews, does not seem like a bad business. Unfortunately, since I cannot get a response from them directly, and I see they pay attention to what is posted here, I'll try this.

Myself and a co-worker each independently purchased a "32GB" usb flash drive about ll months ago. It turns out that both drives had the same problem: they are 16GB, not 32GB devices. The firmware has been either intentionally or accidentaly written wrong.

I am a professional computer tech. I got my hands on the software to verify the problem after one drive only accepted 16GB, then giving i/o errors, while the other corrupted everything on the drive after attempting to write more than 16GB.

After getting an RMA and sending mine in, they cancelled the RMA ("order") without explanation, after UPS confirmed they recieved it about a week earlier. I had already notified them about my co-workers drive and the true nature of the problem. I recieved no response to that and decided to wait.

When they cancelled my RMA, which I suspect was because it probably arrived after their 14 day cutoff, I was done being ignored. I told them again about the nature of the problem. I stated that they could have contacted their customers if there was a recall. I also stated clearly that I would not be satisfied until I had a replacement for both units.

Later the same day, I recieve a full refund (for my unit, to PayPal), with no explanation nor acknowledgement. I did not request a refund, but a replacement, which is what is appropriate under the warranty.

I can appreciate that a replacement may not be available for whatever reason, or any number of other issues could be the case. Without any communication from the company I have no way of knowing what's going on.

Again, the company is probably OK in general, but there is a serious disconnect here. Isn't it a significant concern that they, knowingly or unknowingly, resold a product which could have been tampered with? How many times will I have to ask?"

"Very fast service. I have bought several products over the years and never been disappointed. I have ordered many ink-jet cartridges for my Epsom r200 and they all work great."

"Ink cartridge was terrible quality. Ordered it 2-day for an urgent project and it obviously didn't work. Spent an hour on the phone trying to get a refund but they still would not refund shipping cost (which is stated in their terms but still...). Customer service was pretty bad. Refund still hasn't come back to my credit card."

"The customer order dept was very helpful and I placed my order online without any problems. "

"I ordered 3 boxes of JVC Taiyo Yuden Water Shield White Inkjet Hub Printable 16X DVD-R Media 100 Pack in Cake Box. I have been using these discs for 3 years and have not been disappointed on any of them. They make a beautiful surface to print on and the color is as accurate as glossy photo paper."

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"My order was filled in record time and I received it in a couple of days. The service was great and I will use them in the future."

"Two of the ink cartridges did not work, I emailed them asking what could be done to resolve this issue, however, I never heard back from them. I will not be purchasing ink from this site again."

"The CDRs were delivered promptly and worked flawlessly."

"My first purchase was in June 2009 I used Supermedia to purchase a full box of CD Jewel Cases, I was so pleased I continue to shop at Supermedia.

I especially like the fact that they use UPS or FedEX as I do not get mail delivered from the Post Office larger than a letter. I have alway gotten exactly what I ordered and get confirmation and tacking notices by email.

Supermedia's prices are some of the best around and being disabled, they deliver right to my door.

I have not been disappointed in any way and will continue to shop at Supermedia. I recently ordered Dual layer DVD+R DL and they arrived ahead of schedule.

Keep up the Great Work Supermedia, I'm a Big Fan!

Karen R."

"Received the toner promptly and so far its great."