"When I placed the order, the "shipping" was quoted as "free". But several hours later, I received an email from the payment vendor advising that SuperWater.com had adjusted the total. I checked the invoice, and SuperWater.com had increased the invoice by $3.95 for shipping. That's not a very ethical way to do business. This was my first order with SuperWater.com, and probably my last. "
"This site was very easy to use. They had exactly what I wanted! And the price was better than most!"
"Easy to find what I needed at a great price and free shipping! WOW!! Looking forward to receiving the filters in a timely matter. "
"I am seeing some negative reviews about shipping change, so I made a call to the number posted on the superwater website and the associate confirmed shipping is free. Now waiting for my order to arrive. So far as good (price is better than Amazon for the Everpure related product I bought!)"
"Order was placed says it waiting on fulfillment but never shipped? Sent emails no response not sure they are still in business"
"Great to speak with a person! Thank you! "
"Placed order for an item, order processed, got email saying not in stock. "
"lousy, never got anything, never returned calls or emails, useless!"
"The products work well and reordering is a breeze. "
"very easy ordering and the coupon was Suprise "
"Placed an order for 2 pentair filters, the first invoice stated free shipping, but the updated invoice charged $23 shipping. I have a feeling of being con or bait and switch.
I'm buying amazon, 5 bucks more per filter but free next day shipping because I have prime. "
"Very knowledgeable and helpful. true American business"
"I am very happy with the osmosis system I bought from SuperWater 3 years ago and every time I order the replacements filters, they are very helpful with the shipping and the installation process.
Thank you guys for the professional care and the quality of your products!"
"Easy to use website offering a trusted brand at a fair price."
"Great prices on water filters!"