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Product & services pricing
4.13/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.17/5
Customer service:
4.11/5
Return/Replacement policy:
3.34/5

Verified
5/5

2024-01-01

We like your company!

"We found the filters we needed. However, it was confusing with several of the same items pictured and with the same numbers. We didn't know which one to choose or if there was a difference. We are repeat customers and have always been satisfied with our purchase and the competitive prices."

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Verified
4/5

2023-12-02

Easy to order

"Easy to order and item was in stock. Price was better than some other sites.
Shipping was a bit much and doesn't give an estimated delivery date.
"

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Verified
5/5

2023-11-21

GREAT SERVICE-SUPER WATER & PEOPLE---

"THIS COMPANY IS TOP NOTCH & GREAT TO DEAL WITH.
THEY CARE ABOUT THE CUSTOMER & CUSTOMER SERVICE.
DON'T SHOP ANYWHERE ELSE....!
"

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Verified
5/5

2023-11-09

Great Experience

"The owner is an awesome character.
Thanks
"

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Verified
5/5

2023-11-06

Purchase of Water Filters

"It was very positive and uplifting to do business with Superwater.com. Jacque was extremely helpful and conscience of today's pricing. I will continue to do business with them as long as they are in business."

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Verified
5/5

2023-11-02

nice site

"no issues placing our order"

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Verified
5/5

2023-10-26

Excellent customer service

"Jacques was a pleasure to work with and very helpful in placing my order."

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Verified
1/5

2023-09-25

????

"No Date for delivery, no Delivery. How can I make any comment. "


Verified
1/5

2023-09-17

No shipping info one week after order placed. Sent email asking when will order ship. No response.

"Bad. I need the order to be shipped."

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Verified
5/5

2023-09-11

Easy

"Easy to use and order needed patt"

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Verified
5/5

2023-09-11

New water filter system

"Ordered the system online after talking to a representative from the company to make sure I was getting the proper equipment. Everything went great."

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Verified
5/5

2023-09-06

Everpure THM 1 and THM 2 Replacement

"Good service and price. Straightforward. "


Verified
1/5

2023-08-27

Never got my order

"I order a filter on August 11 today is august 27 and I’m still waiting for it. "

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Verified
5/5

2023-08-24

Excellent service always

"Amazing customer service!"

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Verified
1/5

2023-08-18

Cancelled prodder with no notification.

"Was told items were on hand and could be shipped that day. When I saw no sign of the order coming I contacted the owner who told me the order had to be cancelled due to supply chain issues. Obviously, telling me he had the items on hand and ready to ship was not true."