"Easy , simple transaction "
"They had exactly what I needed, in stock, and was delivered when promised."
"good quality excellent service"
"Faster service and delivery than the local supplier"
"I ordered a part for my boiler and it came very quickly, worked well and I am happy."
"Nice selection, ordered the watt and K needed, shipped and received. "
"Took a little searching to find what I needed, as the part number had been superseded, but once I found it, I appreciated the documentation that was available that confirmed it was the latest and greatest version of my part so I could purchase with confidence."
"Part I needed was in stock. I had it next day before 6 p.m. Price was competitive."
"Ordered two different brand thermocouples for the same application. They both came in non identified packaging and realized they are the exact same part just different part numbers. One was 50% percent more than the other. "
"It was easy to order and fast"
"Ordered a ignitor assembly for my gas water heater, it showed up a day earlier in good condition. I had the part replaced and the unit up and running in no time. Hot water flowing again.
Thanks
Jeffrey S."
"
Unit ordered and delivered in 2 days."
"Product was deliver on time. And the Control-R Wi-Fi module has been installed and functions perfectly."
"I was given today as a delivery date, clearly it was delayed so now I have to wait until Monday. Had it shipped FedEx ground or priority mail. I would have a Saturday delivery possibility, this doesn’t happen with UPS. They don’t deliver on
Saturday. "
“Hello,
Thank you for reaching out with this review. We sincerely apologize for the inconvenience you experienced on your recent order with us and that you had experienced delays in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We truly understand how this additional delay is very frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.
We will be processing a refund on your shipping cost due to this inconvenience. Once this has been processed, you will receive an email reflecting this. This may take between 1-4 business days.
Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”
"You’d think a guy that retired from the heating parts trade would be able to get Miller furnace gaskets somewhere closer to home. I got 2 sets (always get a spare) and shipping for about what it would have cost me behind the counter (so to speak). The web sight is about as easy to use as any other sight I’ve used too. "
"Christine was fantastic help!"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We apologize for any inconvenience or confusion this has caused. We understand how frustrating it can be to receive parts that appear to be the same but come with different pricing and packaging due to part numbers changing from the manufacuter.
If you have any questions or if there's anything we can do to assist you further, please don't hesitate to reach out. Your feedback is so important as we work to improve our service. Please don't hesitate to reach out to us at 1-888-757-4774.
Thank you,
Danielle D.
SupplyHouse.com Team”