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Product & services pricing
4.12/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.37/5
Customer service:
4.23/5
Return/Replacement policy:
4.19/5
Featured Review


Verified
5/5

2024-12-07

Quick and easy

"Everything perfect from start to finish. "


Verified
5/5

2019-12-10

Great service

"Supplyhouse.com is always a good company to work with, and always has fast service "


Verified
5/5

2024-12-07

Great experience!!!

"Fast delivery and delivered on scheduled day!!"

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Verified
5/5

2024-12-07

"Without doubt one of the best supply houses"


Verified
5/5

2024-12-07

Owner/operator

"Ordered a part. It came quickly. It worked upon installation! Thank you."

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Verified
5/5

2024-12-07

Excellent

"Quick shipping. Item as described. "

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Verified
5/5

2024-12-07

They answer their emails

"Unlike many places they answer their emails. I pointed out a bug on their website and they responded!

I order my Taco motor cartridge and it came a day early. Now the heat in my house works again.

They could reduce packaging by mailing the part in just the original cardboard box.
"

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Verified
5/5

2024-12-06

Great service

"Great service fast shipping "

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Verified
5/5

2024-12-06

easy and efficient

"They had the parts I needed and those parts were very easy to find on their site. "

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Verified
5/5

2024-12-06

"Great price and fast shipping"

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Verified
5/5

2024-12-06

Excellent service, expedited delivery, competetive pricing

"Have ordered from supply house several times, every order was the correct product, delivered on time.
When you need band-aids for an old house, during the cold season, its got to be right.
Supply house has is spot on on with both products and services.
"

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Verified
1/5

2024-12-06

My product has not been delivered

"UPS damaged the device being delivered to me. I have not heard anything further."


Rep reply posted 2024-12-19
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We apologize for the inconvenience you experienced on your recent order with us due to the delay during transit due to the damage. We strive to package and ship our products as securely as possible to ensure they arrive in the best condition to our customers but unfortunately sometimes damages do occur during shipping. We appreciate you bringing this to our attention as we are working to iron out any issues with packing the orders and shipment issues overall.

Upon review, we see that a replacement order has since been delivered to you and we hope everything went smoothly!

Again, we sincerely apologize for any inconvenience this may have caused and for the condition you received your order in. If you need any further assistance, or if you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-12-06

Exact part with fast delivery

"Was struggling to find a union valve set with shutoffs for a Grundfos recirculating pump. You had the item plus delivered in 2 days. Will absolutely use you again. "

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Verified
5/5

2024-12-06

gas valve

"knowledge sales rep and the best price around! Free delivery was great and arrived in two days in perfect shape. I'll do business with you again. Thank you, Tim Manzi, West Warwick,Ri"

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Verified
2/5

2024-12-06

Disappointed.

"Filter was jammed into a box to ship that was clearly too small and filter arrived bent and damaged"

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Rep reply posted 2024-12-19
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We appreciate that you have taken the time to provide a review on your order. We sincerely apologize for the inconvenience you experienced on your recent order with us. We strive to package and ship our products as securely as possible to ensure they arrive in the best condition to our customers but unfortunately sometimes damages do occur during shipping. We appreciate you bringing this to our attention as we are working to iron out any issues with packing the orders and shipment issues overall.

Again, we sincerely apologize for any inconvenience this may have caused and for the condition you received your order in. If you need any assistance with having a return for replacement or refund set up, or if you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website. We would be happy to help!

Thank you,
Danielle D.
SupplyHouse.com Team”