"Easy to use and received items quickly."

"I was looking for a FV Sensor for my A.O.Smith water heater. The model was old (at least 10 years) so there is no direct information about the heater's model and the sensor SKU. I finally called A. O. Smith technical support to get right SKU, search & booked my order at SupplyHouse, in about 2-3 days got the part.

The part was replaced at least twice, lost the tracking of the original to the current. If this site can provide more details on that kind of tracking it would be perfect. I was lucky that I got a live person from A. O Smith to get the right part number so that I can order here. Otherwise most likely I could order a wrong part."

"Product arrived a day sooner than originally stated. It was very timely. However, I order two items one of which was a 5" cardboard air filter and it was wedged in the box so tight that it ended up pushed in oin the sides and out of shape. THe outside box was not damaged so I am assuming that it was pushed on during packaging. I attempted to reshape the best I could which made it usable, but unhappy with the condition. I ordered from Supply House several times and usually receive great quality products in great condition; not so much this time."

"I had a quick response to my needs. I will be ordering again when I need new humidifier pads."

"Set use merchandise , call customer service they said they would mail a new one out waited a week or two call back. The item is on back order. And I wanted to return the item. I would be out my shipping and shipping back. "

"CSR- Gabby, was very patient and professional. She confirmed my replacement thermostat model & shipping cost.
Placed my order online; arrived earlier that confirmed - works like a charm. Thank you Gabby & SH team!!

"

"No tracking number, no shipping verification, so where is my ( very expensive) part?? Update/ I just got it, thank goodness. But still no tracking number "

"I purchased the wrong item and had it returned. Very helpful in the process of returning the product back."

"Easy to use website, fast and efficient. Received my item next day via UPS. Under $7.00 for shipping. "

"I ordered a condo thermostat and back plate which was installed yesterday with no difficulty. The order process was simple and delivery was as expected. Thank you for great service."

"The hydronic heating fluid I needed was kind of hard to find but they had it at a good price and shipped it so I received the next day"

"Easy to find the correct gas control valve that I needed "

"The website was having technical difficulties in the middle of my order. It was after 5:00PM and I called their direct number. No only was able to get someone on the phone immediately but he searched for the products, accessed my account and processed the order in minutes. I wish I remembered his name to give him a shoutout but I don't.
"

"all went well. great web site

thanks"

"Used SupplyHouse for years, always great service."