"very fast shippig, item as described, GREAT! prices, actually unbelievable prices! I will do business with them aagin, and you should too!"
"...good products at a good price...
really good service and source of experienced material...wish it was closer...first choice for local supply"
"Goods as advertised. Quick service. Shipping rates a little high."
"I enjoyed finding an honest surplus dealer with fair prices, including shipping. No problems, got just what I ordered. "
"Good Service, If they say they have it I don't end up wasting my time on driving there and not finding what I need. Technically they all answer any question i HAVE EVER GIVEN THEM.
Sincerely
Randall Corbett"
"Good stuff at great prices. You guys just never stop coming up with great hardware!! Keep up the good work."
"I have ordered numerous items from Surplus Computers wnd have been quite happy with the products and services."
"Purchased a Logitech USB Quickcam for my sister's PC. Easy purchase online. Fast confirmation email. Fast shipping & also notification when item shipped. Packed well in a sturdy box. Highly recommended online vendor."
"I've ordered from this company a few times with no problems. Will order from them again."
"I love ordering from you guys. Prices are great and I've never had a problem.
George Cook"
"9/10 (needs confirmation page to be a peace of heaven ->greatest prices I've ever seen)
[Pros]
On Products:
This is my second order from SurplusComputers.com and will not be my last. I first ordered a Lindows compatable mouse with free Lindows. This was the perfect way for me to try Lindows and play with something other than windows; and it was all at an affordable price. The next item was roxio 6 (OEM). After my Pinnacle Instant cd/dvd program corrupted somehow, I needed to act quick ->under $7 w/ free shipping was a perfect way to do it.
On Shipping:
Did I mention how fast the shipping was? Play the video game Pokemon Channel, you click on what you want and it comes before you know it.
On Service:
see my "cons" section (below) to see how they solved my issue! They are very quick and nice to work with.
Misc.:
One great feature about this company is that they E-mail you with their hot deals that are amazing. I can't find the prices they give me anywhere else.
[Cons]
There is no confirmation page! That is the only negative I found. I was ordering one item; after I entered my credit card, I got a reciept page saying I ordered two items. I E-mailed the company quickly, and then they gave a quick response E-mail saying they would fix it. When I recieved my item, they were right. The best thing is that this did not in any way delay my order."
"Over all great shopping experience. The one thing I don't like about the retailer is there is no way to check on order status. I have ordered from them about 5 times now, and never have had a problem. If they must omit the order status feature to keep these prices I will accept it.
Great prices and shipment and delivery in the stated time window, if not before. In my top 5 best sites to shop on-line!"
"The INCOMPLETE order that arrived had the invoice printed up as complete, including the extra shipping for heavy items. However, 2 items, a bench grinder and a pcb holding tool were not in the shipment and on the invoice, the items were "pencilled out" with the comment, out. However, the total remained the same as if these items had been shipped. Logging onto the store website showed the two items were still in stock and for sale online. Emails went unanswered, and calls to the Co. in Santa Clara was an answering machine runaround. This level of customer service is atrocious!!! The Surplus Computers store has earned my "You owe me 2 stars!" award for terrible service."
"the poroduct i ordered, a 50.1gb scsi hard drive arrived in good time, well-packed and in excellent condition. at first i thought i had made a mistake, but upon consulting a local scsi expert i found that i indeed had a true bargain. i was going to return it and seek a credit on another hd, but you could not pry it from me now. thanks sc!"
"I have been looking for a company since 1985 that would
(1) offer a variety of computer related hardware and software.
(2) Offer wholesale prices leaving us shade-tree techs space to make a dollar.
(3) A company who make good on defected items without the run-around, who understands it's cheaper to replace a three doller item than to loose a customer who over years will purchase many thousands of dollers in merchandise.
(4) And most of all.. treat me as if I might be a potential long term customer which will buy 1 to 1000 items if the price is right.
Though I have had no problem with any purchase from Surpluscomputers to know how they will handle it, I think I may have found THE COMPANY.
I have been very pleased with all my purchases and I truly beleive "as long as they're selling I'll be buying".
Roger Fitzgerald"