"I thought the service was quick and reliable, and I thought there could be an extra effort in packaging the material since it arrived in a lipton ice tea box and my dog saw it and could smell the remnance of ice tea mix possibly since he started trying to eat his way into the box.
thanks "

"I always deal with this company. They offer awesome prices and decent shipping rates. They are very prompt with their order proccessing and always send shipping confirmations. Their automatic e-mail ads are great offering different items every couple weeks. Check 'em out and you definately won't be dissapointed. I've been dealing with them for over a year now and they help me run my computer businness flawlessly.

LM"

" I enjoy getting your emails they keep me informed on the good deals that are on the internet

Sincerely Jerry L. Mathis
Raznet Computers & Networking Solutions"

"Ordered a 3com-USR cable modem. It was shipped promptly and arrived in just a few days. The service was good. I will buy from them again."

"As always, great prices on products I need/want and good service when i email or call with questions.

I regularly and confidently recommend surpluscomputers.com to my family, colleagues, friends and clients. Kudos on a great company!"

"Second order from Surplus Computers. All products are accurately described and orders are promptly shipped. Great outlet pricing. I will continue to check their website for great deals!"

"Items were exactly as described, were packed well,
and arrived in perfect condition. Prior orders
were shipped using UPS. This order was shipped
using Priority Mail, which, although *much* faster
than UPS for shipments from California, does not
provide means to track parcel. Not much of an
issue, but since I was expecting a tracking
number, would have appreciated notification as to
when package shipped and what method was used.

Have bought from softwareandstuff/surpluscomputers
on many prior occasions. I keep coming back
because of the great deals and prompt service.
(Also because they seem to be purchasing SCSI
drives from Corporate Systems Center that I used
to be able to buy directly from that company :-)).
"

"I ordered this item to go with a hard drive that was ordered from another company on the same day. The hard drive arrived via US mail 10 days prior to receiving the adapter. I think this was very slow processing since the items were sent via the same method."

"There are quite a few positives about this merchant (listed later). The only negative is that they tend to screw you on shipping. Recent examples include failing to ship a pair of headphones that were in stock when I ordered, but out of stock when they put my order together. They did not reduce the total shipping cost for the entire order. This wasn't a big deal, as it would have only dropped the shipping by about $2. On an order about two years ago, a 21” CRT monitor arrived shattered due to poor packaging. They paid the return shipping, but it was sold out by that time, and they only credited me for the cost of the monitor - and not the $40 it cost to ship it to me the first time.

Overall, the company has good/excellent prices and the web site descriptions are accurate and reasonably complete. I have only had one problem with an ordered item showing up later as out of stock (see above). You just have to watch the shipping costs, because they really jack up the "handling" charge on some items. What might seem like a good deal becomes a ripoff if you aren't careful. Another point to keep in mind is that when an item is sold “As-Is”, don’t be a bit surprised if it doesn’t work! I have ordered a bunch of hard drives listed “As-Is”, and about half of them were DOA. IMO, it was still a good deal, since they were priced so low.
"

"I don't remember when I last ordered. Since you didn't have a place to say that, I put in bogus information."

"Price was very good with free shipping and timely deliver."

"This store offers unique products at good prices.However,the order processing and shipping are way slow. I have not recieved any kind of notification on the last order I placed. That was aweek ago."

"The invoice date & number are the only ones I could find, I've ordered since then.

My experience with SC has been very good, on all purchases except for 1 occasion, in fact I consider myself a "loyal customer". The merchandise is well represented I always feel like I get good value, I am basicly very pleased.
The problem I mentioned above related to an ebay auction that I won Last fall for a Dell laptop. It took me over 3 weeks to get the computer. All I got was a run around every time I tried to find out what was going on. Finally I think someone else took over that department and I got the product.
The only other thing that I thought I'd mention is that your shipping costs are a little high and have caused me to buy from someone else on occasion.
Keep up the good work.
Rod Behlen "

" Over the past 3 yrs. I've bought 2 bare bones from Surplus Computers and the service from everyone has been great, the last barebones I bought I had problems setting it up , I e-mailed the Tech dept and quickly got a reply to my problem . I've got good service from the shipping department as well as the tech ! As far as computer resellers go Surplus gets a 10 out of 10 with me ! James R. Miller"

"Modem came in good time, good condition, and works like a charm. I would definitely order from this business again."