"Easy to order and free shipping. They had great descriptions of the various kids games I was looking for."
"I LOVE this place!! Very positive experience each time I order! Very fast shipping and items ARE as advertised."
"very satisfied,some how i ordered 2 laptops at the sametime,i called them and with no delay told me how to return it,no complaining at all or blaming,just professional business.i will definitely order from them again.it is good to know there are still honest people around.thanks,steve"
"Always prompt delivery; would definitely recommend
to anybody. 1 small discrepency in order, but fixed quickly. Fantastic!"
"I had the most unpleasant experience with Surplus Computers. First of all they sent me a defective product (an Entempo Spirit 20 MP3 Player). When I contacted them to request an exchange, I was referred to the manufacturer (which seemed a bit strange considering I had just purchased it from their site). I contacted the manufacturer and they sent me another MP3 player in an open package with wires coming out of the device. Please note that I paid $10 to have the item shipped to the manufacturer. I was extremely upset and contacted the manufacturer and they asked that I repeat the process. By that time, I was tired of going back and forth with Surplus Computers and Entempo. I contacted Surplus Computers and explained the situation (yet again) and requested a refund. They asked that I send the device to their company (again at my own cost). I complied with all of their RMA procedures when sending the device to them. I called about week after they received my package and found that they had no record of receiving the package. I then sent them the UPS tracking information showing that they had signed for it a week prior. Once they had that information the package just "miraculously" surfaced. I was then told that it would take 5 to 14 business for me to receive my refund. It has been a month since they signed for my package and my refund has still not been processed. Based on my experience, Surplus Computers does not stand behind their products and has dubious business practices. I checked out Surplus Computers with the Better Business Bureau and found that they did not have a good record. Please spend your hard-earned money elsewhere. Beware of these grifters."
"I like to buy from this store because its inexpensive and the product is, what it is. Thankyou very much Computer Surplus keep up the good sales. God Bless you and your Endeavors.
Dominador Limosnero"
"Excellent prices, always beats the best price out there. I've shopped with them often, and I'm always a very pleased customer."
"I make multible purchases. Fast on the shipping, sometimes shipping is free. Great communications. I will continue to order products as the need arises. They do have some very good deals. "
"I continue to have positive dealings with Surplus Computers. The variety and quality of the merchandise available is very good. The new website is easy to navigate. Finalizing your order is safe and simple. "
"Fast shipping and all products work as advertised. Very happy with all my purchases."
"I have ordered parts and software from this store many times and have to say this store is very effecient, excellent service, and has very fast shipping. Best prices on the net as well. I will continue to check this store first before all others when making a purchase. A+++++++"
"I am from another country and I have a heavy accent. many companies put me on hold and cut me off. But not surplus they helped me until I really understand how to use the products. they are good guys. kei"
"Good company. Fast delivery. Product was as advertised."
"I have purchased about 10 items from Surpluscomputers and haven't had any problems. Low prices, fast shipping and they even respond to email fast. I had a slight problem with 1 order which they corrected immediately."
"Fast shipping, I received the item as advertised. I would rate the product 5 out of 10. Poor quality but I received what I paid for. Would do business again."