"Prompt correct service. Product as advertised. Will buy from them again. Keep sending the ads."
"Having lived in Silicon Valley where these folks have their B&M store I've had first and second hand knowledge of their business practices. Their reputation was somewhat less than stellar and I often suggested to prospective customers to check their BBB report.
But now I live across the country and they had a couple of things that I was interested in and the shipping was free and the prices were real cheap so I thought I would take a chance. The most I could lose was a few dollars.
Boy, have they changed. Immediate e-mail confirmation of the sale. Immediate e-mail notification of impending shipping. And the free shipping was standard UPS ground. The products were exactly as advertised. Small purchase but big impression. I'd try them again."
"Have purshased numerous items for upgrading my home pc. Have always received items in a timely fasion and found price unbeatable. A great resource for the
those who like to upgrade their computers."
"Hard Drive cable recieved as advertised, no problems !"
"No problems. Smooth order process. This is the kind of order process that is typical of most good sites."
"They were so fast I think I got my items even before the charge showed up on my credit card! These guys are awesome!!!!!!!!"
"I have made many purchases from this company.
Great prices, fast delivery, great products in
brand new condition. Thank you much.
****@****"
"I ordered a flashlight from Surplus Computers. I got an order confirmation e-mail the same day. My order was shipped the next day, and I got an e-mail the day after that informing me that it had been shipped. The flashlight arrived in a reasonable time, and works as it should. I have no complaints, and would order from them again. Some of their prices seem a little high, so know what your buying and shop around. That's pretty much true of any vendor, so it's not a complaint."
"I have been buying from Surplus Computers for several years. So far my orders have shipped on time and complete.I always consider them when looking for my office needs.
Gerald Walker"
"I have made several purchases from Surplus Computers. And each time, the item purchased has been exactly what was ordered (no substitutions) and delivered in a timely manner. I have confidenlty referred several people to the site."
"Fast dependable service with the best prices. Has great products nobody else offers."
"Fast shipping. We received exactly what we ordered. In previous visits to the retail store we received attentive service from knowledgeable personnel. They answered many questions we had on their many varied products."
"Good prices, good products. You need to improve the order tracking system."
"I love the cheap prices I can get from this retailer."
"Great prices, fast shipping. I've read in the forums that it is very difficult to get off your mailing lists, and that should there be a problem with the order then customer service is sloooow to respond and requires multiple inquiries. I withhold judgement on these two items as I've had no problems to date. As I order regularly based on the weekly emails of sales, I have no intention of quitting the maillist, and I only hope that your customer service is responsive should a shipment problem arise. In addition, should a shipping problem be a result of your error or a misleading ad or catalog, I really hope you pay the return shipping because if I have to eat shipping it will greatly reduce my willingness to make future orders."