"Purchase was quick and easy followed by a confirmattion email. "
"Always have good luck finding what I need but please go back to the old style of web site. It was much eaisier to search when you can see the items and not just look at a discription. A picture is worth a thousand words !!!!!"
"I use this store for a long time (probably more than 4 years). You may always find a good price for all your computing needs. For all 4 years I had only one problem with a wrong keybords for iPaq shipped. I have been reimbursed (except delivery). Beside that, I recommend this store to my friends."
"Store has good prices and good tech support. They need to work on there online order fulfillment. The store location in California is nice."
"I was very happy with my purchase. The price was excellent and the package arrived realitively well packed. My only real complaint is some issues with the website: some price errors (like showing free shipping and not getting it) or some bundle deals not being shown on the items main page (I could have paid less for my order as they had a bundle price for multiple items of the item I ordered.)"
"good experience, good prices. My order was shipped to me quickly as well."
"Great service. Product was what I wanted. Great Price. Will shop with them again."
"Fast and free shipping. Excellent prices. Got my order in just a few days. Highly recommend."
"I've never had a problem with Surplus Computers - on one order, an item was left out of the box. They shipped that item immediately, no questions asked. All of the items have arrived safely, in perfect working order."
"This store is ok, I have never had a serious problem with them. Cut their own throat prices and fast shipments are balanced against obviously used materials that come with no documentation. For example, they were upfront about the digital camera having no cable or documentation. "
"I purchased 3 pieces on this order. When I received my order 1 item was wrong and another was missing. I sent an email to Surplus Computers explaining the situation and recieved a reply that they would ship the correct and I should just keep the wrong product (at no charge) and they would also ship the missing item. I consider this to be excellent customer service."
"I just started to get stuff from surplus computers and sure am glad I did. I just love the things you have and the prices, WOW!
Thanks for everything."
"it's rather curious how this vendor got such a high rating as of now. my experience with them is terrible. placed an order, got a confirmation, never ships, never responds to e-mail, nobody answers the phone which is not even toll-free. sure they'll offer a cheap price but will you ever get the goods. how much time you want to waste on placing an order with them, that is the question."
"Poor(No) return policy. Product description incomplete; borderline on being deceptive.
Bad customer service; Never pick-up/return calls. Did not reply to emails."
"I bought two items from Surplus Computers. BOTH were defective. Their return policy is nonexistent (exchange only). On top of that I have to pay return shipping charges, with no guarantee that the replacements work any better. I'll never do business with them again."