"I placed my order on a Thursday and was absolutely shocked when the mailman delivered my order two days later. The merchandise was perfect and exactly as advertised. I plan to be a regular customer."

"The item was just as advertised and came within 4 days of ordering it."

"Satisfied with order. Only order items with free shipping - shipping charges too high on other items."

"Excellent prices...like the many "free shipping" items...all my orders have arrived promptly and I've never had any problems."

"also purchased cables on jan 30, 2005. Was very satisfied with the prompt shipping and customer service. The products were as advertised and have had no problems.
"

"Excellent after sales service even though the orders may be small and from a remote tiny island such as my country MALTA in the middle of the Mediterranean Sea Europe. Fantasic and real sales at very low unbeatable prices."

"Great price, shipped fast - a real bargain I have bought here several times for myself and others"

"Great parts at great prices!
Feel confident to order!"

"i love the prices here I work at best buy and even with my discount I cant beat the prices."

"Easy online ordering and recieved product quickly."

"Very happy with purchase. Great to do business with Surplus Computers. Thank you!"

"Bought the poker playing set with 500 chips and the laser light pen, received both within 4 days after placing the order. Great prices, fast shipping, no hassles -- how can you beat that?"

"2nd UPDATE:
I got the replacement wireless keyboard and mouse. Unfortunately, they were refurbished items again. There was a clear label on the box that these were "reworked" items. It appears that their web site had wrong information on the merchandise condition. It's hard to believe that they accidently shipped 2 refurbished items by accident back-to-back. I suspect that they only have reworked items. (just the one I ordered. I am NOT saying anything about their other merchandises.) The replacement keyboard and mouse looked much cleaner (like new). I enede up compromizing, rather than returning both packages. They gave me a partial refund, as the item was not new as advertised. They also sent me a pre-paid UPS return label. Even though I was disappointed, I am not all that upset because they tried to correct it in good faith, and return process was not too painful. I will shop there again.

-- END OF UPDATE --

UPDATE:
I got an e-mail from the resellerratings.com to update my case. Few days ago, someone from the surpluscomputers.com sent me an e-mail that she would send me a new item (brand new as advertised) with a pre-paid return label for the refurbished one they had sent me earlier. It sort of restored my faith in the merchant, but I have not yet received anything (package or tracking #). So I am reserving my final judgment on this vendor until I get the replacement item. I am really curious to see if it will be a brand new item this time.

--- End of update ---

I ordered MS wireless optical mouse and keyboard combo pack. I checked the item condition on their web site before I placed order. It clearly stated they were "new." In fact, as of this writing, it still shows the condition to be "new." When I got the keyboard and mouse, a label on the box stated they were "reworked" (exact words). When I opened the box, I could clearly see visible signs of wear - especially on the mouse. The document that came with it stated batteries were included, but I coud not find any batteries in the package. I NEVER buy refurbished items. Had I known they were "reworked," I would have never ordered them. When I called them (no toll-free #), I got a message to leave a name and phone number so that someone can call back in *48 hours*. 48 hours?!! Ridiculous!!! I have sent them an e-mail to rectify the situation. I will have to see how they resolve this issue, before deciding whether to do business with them again. BTW, I contacted my credit card company to dispute the charge, as items other than advertized were delivered. "

"These guys always have the best deals on pretty much anything you want to buy. I usually come to them for anything useful that won't cost me much. I have always had positive experiences with them, and they send out one of the few "junk" e-mails that I care to even read, and actually find myself happy when it arrives. This is probably my 6th purchase with these guys, and I always find myself coming back."

"The TV card I ordered did not work at all. Even I installed the correct driver from manufactory website, which link from surplus website."