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Verified
5/5

2013-03-26

"Shipped quickly and correct product."


Verified
5/5

2013-03-18

"every thing was great and very affordable."

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Verified
5/5

2013-03-17

"The Customer Service agent was very patient and helpful. I was very happy to have such a friendly voice to assist me with my ordering issues.

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Verified
5/5

2013-03-14

"Great E Seller. Product arrived quickly and was just as described. Good prices and great service are a winning combo."

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Verified
5/5

2013-03-13

"Great experience - will do again!"


Verified
5/5

2013-03-13

"The best ratings is when you have a problem with your order. I did have a problem with a product that was on backorder but Sustainable Supply gave me EXCELLENT CUSTOMER SERVICE by keeping me posted of the order status until it actually arrived at my door! It is very impressive for a Company to monitor an order updating the customer regularly. THIS WAS EXCELLENT CUSTOMER SERVICE !!!!"

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Verified
5/5

2013-03-11

"yes very fast got stuff in 2 days"


Verified
5/5

2013-03-08

"I ordered a motor and received it in two days. Wow! Couldn't ask for more than that. You can bet I will use your services again soon."


Verified
5/5

2013-03-04

"Everything was quick and easy!! Thank you "


Verified
5/5

2013-02-28

"As a business customer I typically don't write reviews. However Sustainable Supply has provided me with exceptional service and they made posting a review very easy. I manage a hotel property and needed some new restroom supplies for our lobby bathrooms. I had a few questions prior to my order and the customer service person I talked with on the phone was very helpful and responsive. I got my products within a week of ordering and the shipping was free! I won't hesitate to purchase from Sustainable Supply again. "

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Verified
1/5

2013-02-26

"I thought they werent very helpful in returning my merchandise to receive a different size. I accidentally ordered two pair of anti vibration gloves which were 2 sizes to big for me so i was just interested in exchanging them for smaller ones but they wanted to change me 10 extra dollars per pair. they told me there was nothing they could do for me and thats why I will no longer reccomend sustainable supplies to friends or co-workers like I have in the past."

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Verified
5/5

2013-02-26

"THE PERSON ON THE PHONE WAS WONDERFUL TO DEAL WITH AND EXTREMELY HELPFUL! THE PARTS WERE AS DISPLAYED ON-LINE ACCURATELY AND GOOD QUALITY. THE ITEMS ARRIVED IN A TIMELY MANNER. THANK YOU!"

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Verified
1/5

2013-02-20

"Ordered a Goulds GT-10 pump on 12.22.12 was not able to install until 2.19.13. Holidays and sickness in the family delayed install. After install realized the motor is locked up. This pump is for our cistern and supplies the home with water (we live in the country).
I purchased the Gould pump because it was the same as the one originally installed, so it would mount up the same way.
I want to return the pump for a refund, because I bought another brand pump locally so that we could have water for for our daily needs. After contacting Sustainable supplies there is a no refund after 30 days.
I am sure if they are anyone else was in my position they would like to have there $685.68 refunded for a defective item. Very disappointed in Sustainble supply and their customer service representative. After asking for a manager I was told he is out of town for a week. Is there no one else that makes decisions in customer service issues, now this is delayed another week. I cannot afford to throw that kind of money away like this. Buying groceries and paying utility bills are hard enough as it is.
"

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Verified
5/5

2013-02-20

"The items we needed for our projects were promised to ship within a few days and they did as they promised. My usual suppliers couldnt come close to the time frame required. The pricing was also very fair. I am very pleased with the service and the web site made finding product information very easy. "

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Verified
2/5

2013-02-17

"The product was shipped timely and the price was very reasonable. It was easy to order the product on the web site. The product arrived as ordered. My only complaint is that the product was damaged. I haven't had it installed yet but by next week will know if it's operable."

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