"10 days after they took my payment they sent a shipping confirmation that I have tried several times and can't track. Not the kind of delivery that gets plugged in to a billing cycle. Had they told me to expect delays it'd be different but now my client is angry cuz I haven't installed them, I will have to eat a months interest (2 by the time the receivables come), and I won't get paid this calendar year which is unacceptable."
"Ordered a furnace fan motor from sustainable supply, was received a few days later. I had a very good experience with this company, and will use them again when I have to.
Dean"
"It was easy to place the order on-line and supplier kept us updated on shipping and tracking information. Pleased with the free shipping option!"
"This is the 2nd time I ordered from them and every this was good. Very fast shipping and very good pricing. I will be coming back to them for more orders. Thanks for the everything. "
"Very easy to order and search items.
Shipping is low cost, too. Plus a lot of product comprare to other saler online also lower price , too."
"Order was processed fast and shipped quickly, although the tracking information and order updates were not received as fast. Accidentally purchased the wrong item (was was 3/8" instead of 3/4"). Called the day after purchase to find out there is a 25% restocking fee and shipping here and then back ($35.68) equated to the items cost($36.35) so returning the item would have simply been a loss of money. A company that doesn't work with customers fairly won't get my business or my recommendation. Next time I'll buy straight from Grainger, they have much better customer service. "
"Received the ordered blower fan promptly, and it arrived in good working order. I appreciate the free shipping."
"Ordered a rolling cart from Sustainable Supply to be used as a portable workstation. We are very satisfied with the cart. Also, the competative pricing and quick delivery will lead me to order from them again!"
"Was happy with the ease of ordering and description of product.Was not happy to see dent in top of gas can when removing it from the box."
"The sales person was very nice and explained every thing about the co. The order came next day like they said. I have told other people about your co. Your cataloge has alot of info. and products that I use alot."
"Very professional when I placed the order. Order arrived quickly and was correct."
"I really appreciate being able to get the cleaning products I like at good prices. The site was easy to get around to check out products and I was very pleased that the shipment came very quickly. I will definitely use them again. Sharon Garcia"
"Thank you for your courteous and quick service."
"I ordered 2 of the 3 tier stainless steel tiffin lunch sets. One worked perfectly and I am VERY pleased with it. The second tiffin did not work, the lid would not come off.
After discovering this, I emailed them and they promptley responded with an email saying a replacement was in the mail.
I am very pleased with the customer service and the timely manner they responded. "
"Great resource for hard to find pieces for my 300,000 sf facility. Good delivery times. Have never had a problem!"